Darlene WatsonBusiness and Corporate Project Manager| Ontario Securities CommissionOntario, Canada
I am looking to increase the profile of project management within my organization and would love suggestions from the community on how to approach this. I want to get the word out on: (a) the value of project management; (b) role of project managers etc. How would you explain to "non-project" colleagues the value that an experienced PM can provide to a project? Saving Changes...
My standard elevator pitch for project management has been about increased predictability for project outcomes, but if you search for value of project management on PMI's site, you'll find quite a few research and mainstream publications including:
Iain FraserAuthor, Speaker, Independent Director| Jacobite ConsultingWellington, New Zealand
Hi Darlene,
I'd focus around the business value that pm contributes to the organisation. Business value can be thought of in the following themes that give balance to the organisation:
Value to customers
Value to staff and brand
Strategic value
Financial value.
You can then look at how pm protects and manages that value by consider value types ie inherent value, added value, innovative (new) value, now value.
Craft your storyline (have a couple of them) around those whilst remembering that it is value that determines the progression towards business objectives and ultimately strategic goals.
Perhaps view one or more of my PM.com webinars derived from the book 'The Business of Portfolio Management - Boosting Organizational Value' published by PMI. Saving Changes...
You need to promote the PM culture. Provide them with the respective outcomes and achievements within the organization. You should visualize the importance and effectiveness of PM effort and promote the culture. Saving Changes...
Darlene WatsonBusiness and Corporate Project Manager| Ontario Securities CommissionOntario, Canada
Thank you Iain and Kiron - I greatly appreciate your feedback. This has given some terrific ideas that I will incorporate into my documents. Saving Changes...
I would suggest having a few options on how to promote the PM role, as not everyone will connect with each way you try and describe it.
Branches of org charts are often described in terms of the functions performed by the people within that group. Often that's a technical specialty. Some functions however must be performed across all technical specialties to a lesser degree. These roles may support distributed technical needs; (every group needs a little expertise in a specialty but not every function can justify their own expert so there are one or more core SMEs to support all teams). The roles may also support overall integration by focusing on the bigger picture rather than primarily one technical specialty.
PMs perform both distributed functions and cross-functional integration. Everyone has to do a bit of EVM, but PMs set up the framework, guide the teams, collect, compile, and interpret the data. Every function has their own KPIs, but PMs ensure the project takes a balanced perspective so we don't sacrifice the performance of all other teams for just a few.
There are many roles like this across industries that have various names. PMs are one such role that bring in their own technical expertise, and take a holistic approach to solutions where most other roles are focused on their piece of the whole.
...
1 reply by Darlene Watson
Nov 16, 2021 2:23 PM
Darlene Watson
...
Thanks Keith - greatly appreciate your feedback....
Saving Changes...
Darlene WatsonBusiness and Corporate Project Manager| Ontario Securities CommissionOntario, Canada
Nov 16, 2021 11:22 AM
Replying to Keith Novak
...
I would suggest having a few options on how to promote the PM role, as not everyone will connect with each way you try and describe it.
Branches of org charts are often described in terms of the functions performed by the people within that group. Often that's a technical specialty. Some functions however must be performed across all technical specialties to a lesser degree. These roles may support distributed technical needs; (every group needs a little expertise in a specialty but not every function can justify their own expert so there are one or more core SMEs to support all teams). The roles may also support overall integration by focusing on the bigger picture rather than primarily one technical specialty.
PMs perform both distributed functions and cross-functional integration. Everyone has to do a bit of EVM, but PMs set up the framework, guide the teams, collect, compile, and interpret the data. Every function has their own KPIs, but PMs ensure the project takes a balanced perspective so we don't sacrifice the performance of all other teams for just a few.
There are many roles like this across industries that have various names. PMs are one such role that bring in their own technical expertise, and take a holistic approach to solutions where most other roles are focused on their piece of the whole.
Thanks Keith - greatly appreciate your feedback.... Saving Changes...
Peter RapinSubject Matter Expect; Project Delivery| Independent ConsultantOntario, Canada
One of the functions of the project manager is to isolate the project from operations - allow operational managers to manage operations AND ensure that the project is not overly influenced by operations. This is commonly referred to as "stakeholder management". The project manager is solely responsible and accountable for the effective delivery of the project. Yes, he/she is the fall guy should one be needed.
...
1 reply by Darlene Watson
Nov 17, 2021 10:56 AM
Darlene Watson
...
Thanks Peter - appreciate your input!
Saving Changes...
Darlene WatsonBusiness and Corporate Project Manager| Ontario Securities CommissionOntario, Canada
Nov 16, 2021 7:03 PM
Replying to Peter Rapin
...
One of the functions of the project manager is to isolate the project from operations - allow operational managers to manage operations AND ensure that the project is not overly influenced by operations. This is commonly referred to as "stakeholder management". The project manager is solely responsible and accountable for the effective delivery of the project. Yes, he/she is the fall guy should one be needed.
Thanks Peter - appreciate your input! Saving Changes...
Gerry LefebvreManager, Operations Product Development| A-decNewberg, Or, United States
There are a lot of really good suggestions in this thread. One that maybe I missed or is not present is the value of quick wins. In my experience, bringing tools and methods that work to deliver a project on time speaks loudly at the beginning of the "sell-in" process. Taking a team through a work breakdown structure event, facilitating the building of a schedule that they believe in, running good orderly meetings with meeting minutes, exposing the organization to a critical path, working with the team cross-functionally to get to root-cause of an issue, excellent communications. While these all seem simple to those of us in the trade, these could be revolutionary to organizations that are living in the "Wild-Wild-West" without a PMO or solid Project Management. Executing projects on time is a foreign concept to them. If you can do this in relative short order, it's a certain recipe for sell-in success.
I have used this approach very successfully across 3 major industries in multiple companies.
...
1 reply by Darlene Watson
Nov 18, 2021 3:27 PM
Darlene Watson
...
Thanks Gerry - really appreciate your feedback. Your comments ring very true to me. I was once assigned to a project and when I commented that we would need to build a schedule - they said "oh - we will just wing it"! Well all I can say is that after they picked me up off the floor - they got a schedule and were "wowed" at how much it helped....
Saving Changes...
Thomas WalentaGlobal Project Economy ExpertHackenheim, Germany
Darlene,
you received great advise so far.
Let me add another perspective:
PM is a wide field, with a focus on making stuff happen. Every organisation has different issues regarding making stuff happen and you probably can find out top 3 issues of your organisation. Solving or mitigating these top 3 will add tremendous value and has a visible impact.
So - once you defined the 3 issues in sufficient detail - you can select from the wide field those few concepts that solve them.
Be aware that once you solved them, you need to find the next top 3 or you risk of becoming obsolete.
The role of the PM is a different story. You might have top performers (those you get stuff done today) and model the role after them, helping them even to remove waste from their task list. I found it more difficult to define the PM role without support of the current top performers and mostly impossible to define a role that nobody yet occupies, at least partly.
Thomas
...
1 reply by Darlene Watson
Nov 18, 2021 3:29 PM
Darlene Watson
...
Thanks Thomas - I appreciate your feedback. It is definitely hard to define the PM role on paper - because in reality I think my role has been slightly different on each of the projects I have worked on