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Is anyone having an issue with your PDUs being updated in the PMI website for webinars taken on projectmanagement.com?

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Timothy Banfill Shelby Township, Mi, United States
I have 5 webinars taken on 4/6 & 4/7 that haven't been reflected in PMI website yet.
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Mark Lilliott Fenwick, Ontario, Canada
I've had the same problem.
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Keith Novak Tukwila, Wa, United States
"Auto-reported Education PDUs (formerly category A) are batch reported to PMI at least once per day (each business day), but please allow 7-10 business days processing time."

Additional information may be found at the following location, or you can contact Customer Care:

https://www.projectmanagement.com/pages/24...tManagement-com
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1 reply by Timothy Banfill
Apr 11, 2022 3:21 PM
Timothy Banfill
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I know that, but usually it is done within 1-2 business days.
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Timothy Banfill Shelby Township, Mi, United States
Apr 11, 2022 1:25 PM
Replying to Keith Novak
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"Auto-reported Education PDUs (formerly category A) are batch reported to PMI at least once per day (each business day), but please allow 7-10 business days processing time."

Additional information may be found at the following location, or you can contact Customer Care:

https://www.projectmanagement.com/pages/24...tManagement-com
I know that, but usually it is done within 1-2 business days.
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1 reply by Keith Novak
Apr 11, 2022 5:42 PM
Keith Novak
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In the best of times it's 1-2 days. It's been slower since the pandemic and right after a weekend I'm sure they have a backlog. I've taken some webinars recently and within 2-4 days, the request received and request processed emails arrive.
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Keith Novak Tukwila, Wa, United States
Apr 11, 2022 3:21 PM
Replying to Timothy Banfill
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I know that, but usually it is done within 1-2 business days.
In the best of times it's 1-2 days. It's been slower since the pandemic and right after a weekend I'm sure they have a backlog. I've taken some webinars recently and within 2-4 days, the request received and request processed emails arrive.
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Rami Kaibni
Community Champion
Senior Projects Manager | Field & Marten Associates New Westminster, British Columbia, Canada
I agree with Keith - Sometimes it takes 10 days and I am talking from personal experience.

Give it one more week and if not reflected then send customer care an email.
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Timothy Banfill Shelby Township, Mi, United States
Thanks for the feedback. It is a good type of complaint: PMI processed 30 PDUs in average of 2 days in the last three weeks! Hence, my high expectations!!!
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Abolfazl Yousefi Darestani Manager, Quality and Continuous Improvement| Hörmann-TNR Industrial Doors Newmarket, Ontario, Canada
Sometimes, it takes 3 weeks.
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Heather McLarnon, CSPO
PMI Team Member
Community Tech Platform Owner| ProjectManagement.com United States
Hi everyone. The processing servers are currently experiencing some delays. Thanks for your patience.

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