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John -
You might find it is more effective to: 1. Bake lessons directly into your company's SOPs and templates 2. Conduct regular community of practice meetings to share learnings orally between PMs The problems with most repositories are: 1. The effort to search to value received ratio is high so many practitioners won't bother to search 2. Critical context is often missing to understand if a given lesson applies in a given context 3. Time is usually not spent curating and refining lessons before they go into a repository You could watch/listen to the on demand webinar I did in this community on the subject of Lessons Learned from a couple of years back to get more tips... Kiron
Kiron made valid points.
A solution based on a Filenet system would be useful to store all lessons learned information.
John
It is a great initiative but Kiron makes a valid point in his comment. On the other hand, if you decide to go in this direction, it would be good to add a filter for industries as well as some lessons learned are industry specific. RK 
Network:717
In multiple discussion on this topic, many responders have stated that their lessons learned repositories become mostly useless due to the inability to find relevant learnings (mine included).
For information to be useful, it must be accessible. BoKs for entire disciplines like the PMBoK address this by carefully organizing the information into a taxonomy. The PMBoK is on V7, so don't let perfection out of the gate get in the way of good enough to be useful. If a better organization structure is found, reorganize the information. Well organized data doesn't address the problem of finding what you don't know is in there. You can read relevant sections of any BoK, but having some kind of keyword search with standardized selections can help uncover the gems buried elsewhere. If you have savvy IT people, there are big data ecosystems that can make the data more accessible. If it's a bunch of drop-down filters in Excel, not so much.
Including keywords can be helpful in searching lessons learned. I added a column named Keywords where they can be entered separated by commas. The trick is coming up with the right keywords.
Like Kiron, I incorporate my lessons learned into my organizational process assets: business rules, templates, checklists, ...
As soon as people pull up the asset for their project, they will get the benefit of your lessons. |
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