Aug 03, 2022 7:25 PM
Replying to H Motah
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Thank you, Veronica, Sergio and Keith. MS tools are good for documentation and work capture, though it seems this area has not seen much automation. In particular, as Sergio said, there is still a need to agree on email templates or some other note-capturing formats, or manual work.
Often the conversations among teams and/or customers happen in collaboration tools (emails, chats, sms or documentation of the meeting notes) where work are defined in more free-flow natural language, often as project team collaborates during the steps of the project or a case.
I was wondering about AI assistants where these notes are read automatically by AI and candidate tasks captured and linked to or added to the project as tasks in software.
I do not know if I am talking about special cases here, or if more practitioners see this in their project work or in general in the context of getting work done?
Thank you.