Project Management

Please login or join to subscribe to this thread

How Implement Enterprise MDM or Company-wide Digital Twin when entrenched silos?

linkedin twitter facebook   Benefits Realization   Change Management   Consulting  
avatar
Margaret Herzog Lakewood, Co, United States
Does anyone have tips for successful and complete enterprise-level digital transformation in large corporations with international offices and distinct divisions that are highly autonomous?

( MDM = Master Data Mgmt, Digital Twin - virtual operation of interconnected physical systems - https://en.wikipedia.org/wiki/Digital_twin )
Sort By:
< 1 2 >
avatar
George Freeman Thought Leader | Author | Architect| Florida, United States
Hi Margaret,

I have found that large-scale digital transformation efforts in disparate enterprises are extraordinarily difficult to land and too massive to fail. Politized requirements/needs come from every division, department, or, maybe better stated, tribal community, all speaking different business and technical dialects. Reconciling an enterprise-level agreement is doable, but just below the line of “presentation detail” is a contextual nightmare of interoperability challenges.

As you alluded, an additional challenge is managing corporate politics, which requires an immense amount of pre-project work, something I call “project plumbing.” You mentioned many considerations, but I always add one called “epistemic subterfuge.” That is, executives/managers who rationally justify passive-aggressive behavior to covertly achieve a contra goal to the one they are seemingly presenting themselves in “alignment with.” – that is, your project.

With these thoughts in mind, I have found that digital transformation efforts (in disparate politized environments) often require one to work below the traditional “project radar” with a small expert team who initially operates in “skunk works” territory. Their focus is to deliver a prototyped extensible framework that can provide a near-term value proposition for the larger enterprise.

Once the proof statement is made through the prototype and example value has been delivered (e.g., providing information that was not previously known), you will then have enhanced knowledge of the landscape and goodwill that will allow you to construct a phased approach above the project radar. With this footing, you will have more power to navigate the political tundra.

Food for thought.
...
1 reply by Margaret Herzog
Jan 06, 2023 11:31 AM
Margaret Herzog
...
Thx for thoughtful response, George F.
avatar
Thomas Walenta Global Project Economy Expert Hackenheim, Germany
Margaret,

how do you eat an elephant?
And why do you want to try it anyhow?

I have experienced the digital transformation at IBM over 30 years. The driving force was to be the leading corporation in technology (IT) use. Which is different to wanting to establish a MDM digital twin or any other specific technical solution.

In the 30 years I saw digitalisation in many areas, e.g. global SAP (which is the dynamic commercial representation of the company), workplace development (starting with emails, chat services, video, work from home etc), data centers to cloud, and also saw failed initiatives like the supply chain of skills and services.

It is not a program but a strategy including culture change.

To my knowledge, innovative digital twin cases can be seen in construction (BIM), automotive and probably space and military. Maybe metaverse goes in that direction. Also good to explore what is going on in China. And observe AI.
...
1 reply by Margaret Herzog
Jan 06, 2023 11:20 AM
Margaret Herzog
...
What is happening in China that you mention?
avatar
Stéphane Parent Self Employed / Semi-retired| Leader Maker Prince Edward Island, Canada
Have you considered finding a common woe that can be satisfied by MDM? A good start, for example, might be IDM.
...
1 reply by Margaret Herzog
Jan 06, 2023 11:17 AM
Margaret Herzog
...
IDM? Could you please define IDM and its relevance to Enterprise-level Master Data Management implementation - https://www.theedgesearch.com/2020/06/usin...gement-mdm.html
avatar
Thomas Walenta Global Project Economy Expert Hackenheim, Germany
https://www.linkedin.com/posts/andy-haywoo...dium=member_ios
...
1 reply by Margaret Herzog
Jan 06, 2023 11:12 AM
Margaret Herzog
...
Thanks for retrospective link: "This was an organisational issue, not an ‘IT’ problem."
avatar
Margaret Herzog Lakewood, Co, United States
Jan 06, 2023 7:15 AM
Replying to Thomas Walenta
Thanks for retrospective link: "This was an organisational issue, not an ‘IT’ problem."
avatar
Margaret Herzog Lakewood, Co, United States
Jan 06, 2023 7:01 AM
Replying to Stéphane Parent
...
Have you considered finding a common woe that can be satisfied by MDM? A good start, for example, might be IDM.
IDM? Could you please define IDM and its relevance to Enterprise-level Master Data Management implementation - https://www.theedgesearch.com/2020/06/usin...gement-mdm.html
...
1 reply by Stéphane Parent
Jan 06, 2023 4:40 PM
Stéphane Parent
...
Identity management (IDM) is a tool for disambiguating people, whether clients, employees or citizens. IDM is often the foundation for enterprise products and services.
avatar
Margaret Herzog Lakewood, Co, United States
Jan 06, 2023 4:28 AM
Replying to Thomas Walenta
...
Margaret,

how do you eat an elephant?
And why do you want to try it anyhow?

I have experienced the digital transformation at IBM over 30 years. The driving force was to be the leading corporation in technology (IT) use. Which is different to wanting to establish a MDM digital twin or any other specific technical solution.

In the 30 years I saw digitalisation in many areas, e.g. global SAP (which is the dynamic commercial representation of the company), workplace development (starting with emails, chat services, video, work from home etc), data centers to cloud, and also saw failed initiatives like the supply chain of skills and services.

It is not a program but a strategy including culture change.

To my knowledge, innovative digital twin cases can be seen in construction (BIM), automotive and probably space and military. Maybe metaverse goes in that direction. Also good to explore what is going on in China. And observe AI.
What is happening in China that you mention?
...
1 reply by Thomas Walenta
Jan 06, 2023 12:05 PM
Thomas Walenta
...
In China, there are very innovative (in terms of culture and digitalization) companies, like
https://hbr.org/2022/07/how-to-turn-a-supp...novation-engine

And the use of social media in China creates a huge combined data pool about the population which almost certainly is used to improve and control society. Think facebook, Amazon, Twitter and Apple putting their capabilities together. This is much more integrated in China for 1.4 billion people.
Ever heard of weibu, wechat, youku, ...?
avatar
Margaret Herzog Lakewood, Co, United States
Jan 06, 2023 1:01 AM
Replying to George Freeman
...
Hi Margaret,

I have found that large-scale digital transformation efforts in disparate enterprises are extraordinarily difficult to land and too massive to fail. Politized requirements/needs come from every division, department, or, maybe better stated, tribal community, all speaking different business and technical dialects. Reconciling an enterprise-level agreement is doable, but just below the line of “presentation detail” is a contextual nightmare of interoperability challenges.

As you alluded, an additional challenge is managing corporate politics, which requires an immense amount of pre-project work, something I call “project plumbing.” You mentioned many considerations, but I always add one called “epistemic subterfuge.” That is, executives/managers who rationally justify passive-aggressive behavior to covertly achieve a contra goal to the one they are seemingly presenting themselves in “alignment with.” – that is, your project.

With these thoughts in mind, I have found that digital transformation efforts (in disparate politized environments) often require one to work below the traditional “project radar” with a small expert team who initially operates in “skunk works” territory. Their focus is to deliver a prototyped extensible framework that can provide a near-term value proposition for the larger enterprise.

Once the proof statement is made through the prototype and example value has been delivered (e.g., providing information that was not previously known), you will then have enhanced knowledge of the landscape and goodwill that will allow you to construct a phased approach above the project radar. With this footing, you will have more power to navigate the political tundra.

Food for thought.
Thx for thoughtful response, George F.
avatar
Thomas Walenta Global Project Economy Expert Hackenheim, Germany
Jan 06, 2023 11:20 AM
Replying to Margaret Herzog
...
What is happening in China that you mention?
In China, there are very innovative (in terms of culture and digitalization) companies, like
https://hbr.org/2022/07/how-to-turn-a-supp...novation-engine

And the use of social media in China creates a huge combined data pool about the population which almost certainly is used to improve and control society. Think facebook, Amazon, Twitter and Apple putting their capabilities together. This is much more integrated in China for 1.4 billion people.
Ever heard of weibu, wechat, youku, ...?
avatar
Stéphane Parent Self Employed / Semi-retired| Leader Maker Prince Edward Island, Canada
Jan 06, 2023 11:17 AM
Replying to Margaret Herzog
...
IDM? Could you please define IDM and its relevance to Enterprise-level Master Data Management implementation - https://www.theedgesearch.com/2020/06/usin...gement-mdm.html
Identity management (IDM) is a tool for disambiguating people, whether clients, employees or citizens. IDM is often the foundation for enterprise products and services.
< 1 2 >

Please login or join to reply

Content ID:
ADVERTISEMENTS

"In youth we learn; in age we understand."

- Marie von Ebner-Eschenbach

ADVERTISEMENT

Sponsors