I've come across ideas, people and organizations, that "believe" that a scrum master should and can serve more than a team. Some times even 3-4 team simultaneously.
I personally believe that IF the scrum master , like any other scrum team member, is not dedicated fully , then that setup may have -ve repercussions.
Is there a recommended metric/way by which we can measure scrum master's capacity? I've always felt that this aspect is not discussed enough. Saving Changes...
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Ganesh KumarProgram ManagerBangalore., Karnataka, India
Hi Harshavardan, agile recommends one project, one resource and SM can serve single projects, depending on the size of the project if it is large and complex.
For projects which are smaller, SM can be assigned to multiple projects based on workload or for a group of inter-connected projects. More often, you never get the desired number of resources on day 1, and are always told to either (a) start the project and add resources subsequently (b) continue with whatever resources are provided.
If those multiple projects are small in size or a group of inter-connected projects, multiple assignments do serve the purpose. If it is disparate, then it could be a challenge for the SM for it could lead to negative repercussions.
Capacity is based on the workload, utilization, complexity, and few more variable, there is no single metric. Capacity needs to be derived at the Project/Sprint level, with scrum framework, by way of continuously monitoring sprints over a period of time and then build kpi's that can be tracked, monitored and benchmarked. It will have to start at some point and then build over as continuous improvement.
I hope Stalwarts will join the discussion. Saving Changes...
Latha Thamma reddiSr Product and Portfolio Management (Automation Innovation)| DXC TechnologyMckinney, Tx, United States
"This planet has - or rather had - a problem, which was this: most of the people living on it were unhappy for pretty much of the time. Many solutions were suggested for this problem, but most of these were largely concerned with the movements of small green pieces of paper, which is odd because on the whole it wasn't the small green pieces of paper that were unhappy."
