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Topics: PMO, Quality
KPI to evaluate preformance of different finished projects?
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Maria Fawakhiri Solna, Alberta, Sweden
What metrics/KPIs is appropriate to use to evaluate preformance of different completed projects? I know I can use comparision in % of planned cost schedule scope to reality, but other than these, what can I use when evaluating and comparing preformance of different completed projects?
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Rami Kaibni
Community Champion
Senior Projects Manager | Field & Marten Associates New Westminster, British Columbia, Canada
Maria, I believe your was answered in the discussion thread you posted yesterday:

https://www.projectmanagement.com/discussi...project-closure
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Maria Fawakhiri Solna, Alberta, Sweden
Hi, no it’s not the same thing, this is not a closure report with text , but just numbers, metrics, KPIs to compare preformance of different projects.
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Rami Kaibni
Community Champion
Senior Projects Manager | Field & Marten Associates New Westminster, British Columbia, Canada
Maria, KPIs are not a one-size-fit-all - Every project has its unique KPIs and metrics against which the project success is compared.

As I mentioned yesterday, depending on the type of the project, there are many KPIs against which you evaluate the project success. Some of those are which I find very common:

1) Cost vs Budget
2) Finish time vs schedule
3) Client Satisfaction
4) Safety Record
5) Quality

There are much more and if you have a group of projects that are very similar in nature, then you can draw a comparison amongst all projects but again, this is not something I advise you to do as every project has its own unique conditions.

Hope this helps!
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1 reply by William M Hayden Jr
Mar 07, 2024 9:46 AM
William M Hayden Jr
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I find it hard to believe that safety and quality are at the bottom of any list.
Cheers,
Bill
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Kiron Bondale
Community Champion
Mentor| World Class Productivity Inc. Welland, Ontario, Canada
Maria -

Assuming there are financial outcomes expected from the projects being compared, ROI or similar KPIs are useful as they provide a leadership team with a sense of the actual "bang for the buck" they received by choosing to invest in one project vs another.

Kiron
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Keith Novak Tukwila, Wa, USA
Are you talking about whether the project delivered the expected end-value to the customer (Technical Performance Measures), or whether it supported the business objectives of the performing organization (Key Performance Indicators)?
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Ganesh Kumar Program Manager Bangalore., Karnataka, India
Hello Maria,

Hope this link helps you:

https://www.projectmanagement.com/wikis/34...-Indicators#7.5
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Latha Thamma reddi Sr Product and Portfolio Management (Automation Innovation)| DXC Technology Mckinney, Tx, USA
thank you
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Verónica Elizabeth Pozo Ruiz
Community Champion
RYLAI Access Control Quito, Pichincha, Ecuador
Project KPIs aren't unique for all projects. They are defined strategically according to the area of knowledge, the results desired, profit goals, client satisfaction criteria, and other infinite indicators that you can select to track. When comparing two projects, the usual KPI used would be monthly or annual growth, customer satisfaction, or cost. But, as said before, the understanding of the projects you are comparing will help you to select the best indicators to put in contrast relevant aspects of them.
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William M Hayden Jr Adjunct Assistant Professor| University at Buffalo, School of Management, Operations Management & Strategy Buffalo, Ny, USA
Mar 22, 2023 1:16 PM
Replying to Rami Kaibni
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Maria, KPIs are not a one-size-fit-all - Every project has its unique KPIs and metrics against which the project success is compared.

As I mentioned yesterday, depending on the type of the project, there are many KPIs against which you evaluate the project success. Some of those are which I find very common:

1) Cost vs Budget
2) Finish time vs schedule
3) Client Satisfaction
4) Safety Record
5) Quality

There are much more and if you have a group of projects that are very similar in nature, then you can draw a comparison amongst all projects but again, this is not something I advise you to do as every project has its own unique conditions.

Hope this helps!
I find it hard to believe that safety and quality are at the bottom of any list.
Cheers,
Bill

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