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Conflict of Interest - How to deal with it

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Juan Posada Toro Customer Success Manager| Rockwell Automation Envigado, Antioquia, Colombia
When a personal relationship or activity collides with the best interests of the company, we are confronted with a conflict of interest. You should know how to recognize situations that could cause a conflict of interest and take the appropriate action. There are many interests that can create a conflict between your duty to the organization and your duty to the other person.

I recently received a call from a PM asking for advice. My colleague works for a small company and informed me that one of the partners was working closely with him in a high value deal. He received a gift card for $1,000 as a token of appreciation for his help on the deal. Since there is no code of conduct in my colleague's company, he didn’t know what to do and asked my advice. I told him that allowing conflicts of interest to influence his decision-making would damage his reputation for fairness and transparency and could create legal problems for the company.

What do you believe would be the the best course of action to follow, in this scenario?
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