Patrice BlanchardExpert in transferring his expertise| Museum Box srlBraine L'Alleud, Brabant Wallon, Belgium
If stakeholders have a vested interest in the project, what is the border between an internal and an external one?
Who is the main contact point for external stakeholders? How do you manage that in practice? Saving Changes...
Sort By:
Thomas WalentaGlobal Project Economy ExpertHackenheim, Germany
The border could be within/outside of the project, within/outside of the performing organisation.
But what do you think the relevancy is? I found that a PM can gain the most power from outside stakeholders, as the power distribution within the project or organisation usually is given and set and hard to change. You can bring in outside influence to gain PM power. Worked for me many times.
...
1 reply by Patrice Blanchard
May 27, 2023 7:42 AM
Patrice Blanchard
...
I could connect with the "inside/outside" the project but the 'inside / outside the organisation" is a bit strange. What about providers? They are clearly outside the organisation but inside the project.
Saving Changes...
Sergio Luis ConteHelping to create solutions for everyone| Worldwide based OrganizationsBuenos Aires, Argentina
The key point is: why do you need differentiate it? It is a mistake except because some considerations about confidentiality of security issues. At the end, if you do not have a reason to make this type of "classification" my recommendation is do not do it.
...
1 reply by Patrice Blanchard
May 27, 2023 7:37 AM
Patrice Blanchard
...
I really don't need to differentiate it myself. Simply as a trainer in several methodologies (AgilePM, Prince2 and PMP) the classification actually clearly exists but ios not well defined. And delegates ask an explaination for the difference.
So telling them that they should not care is not really an option, is it?
As Sergio mentioned, the purpose of differentiation is important. However, I would say that team, project, organization, facility location, or.... could be used.
...
1 reply by Patrice Blanchard
May 27, 2023 7:40 AM
Patrice Blanchard
...
Internal stakeholders typicallt involve the team members, the sponsor, the business users. This is very clear.
On the other side, methodologies like Prince2 insist oni the fact that the Steering Committee is the contact point for external stakeholders; This is the context of my question. How do we expect the sponsor to be in charge of the comunication with unions and neighbourhood representative for example?
Shouldn't the PM be repsonsible for this kind of communication?
Saving Changes...
Anton OosthuizenSenior Business Analyst / Project Manager| Self EmployedPretoria, Gauteng, South Africa
Typically internal stakeholders are those directly involved in the project i.e. end-user, managers, sponsors, etc.
External stakeholders are those who are indirectly involved in the project such as environmental groups, political pressure groups, etc.
But I have seen people define external and internal in a different way such as internal/external to the organization but IMO this is not correct. Saving Changes...
Patrice BlanchardExpert in transferring his expertise| Museum Box srlBraine L'Alleud, Brabant Wallon, Belgium
May 26, 2023 6:23 AM
Replying to Sergio Luis Conte
...
The key point is: why do you need differentiate it? It is a mistake except because some considerations about confidentiality of security issues. At the end, if you do not have a reason to make this type of "classification" my recommendation is do not do it.
I really don't need to differentiate it myself. Simply as a trainer in several methodologies (AgilePM, Prince2 and PMP) the classification actually clearly exists but ios not well defined. And delegates ask an explaination for the difference.
So telling them that they should not care is not really an option, is it?
...
1 reply by Sergio Luis Conte
May 27, 2023 8:18 AM
Sergio Luis Conte
...
I trained methods and frameworks from line time ago too and, just in my case, I do that. I explained my position on the matter and I put on the table the reasons just in case somebody like to debate them. Always based not only in my personal experience but in theories that sustain that. For example, cooperative approach. But as I mentioned before in some cases they has to be classified for security or other type of reasons. My last point: at least in my experience, if you are teaching a method/framework my recommendation is going to the glossary of terms because, as you stated, it varies between them.
Saving Changes...
Patrice BlanchardExpert in transferring his expertise| Museum Box srlBraine L'Alleud, Brabant Wallon, Belgium
May 26, 2023 8:27 AM
Replying to Abolfazl Yousefi Darestani
...
As Sergio mentioned, the purpose of differentiation is important. However, I would say that team, project, organization, facility location, or.... could be used.
Internal stakeholders typicallt involve the team members, the sponsor, the business users. This is very clear.
On the other side, methodologies like Prince2 insist oni the fact that the Steering Committee is the contact point for external stakeholders; This is the context of my question. How do we expect the sponsor to be in charge of the comunication with unions and neighbourhood representative for example?
Shouldn't the PM be repsonsible for this kind of communication? Saving Changes...
Patrice BlanchardExpert in transferring his expertise| Museum Box srlBraine L'Alleud, Brabant Wallon, Belgium
May 26, 2023 5:37 AM
Replying to Thomas Walenta
...
The border could be within/outside of the project, within/outside of the performing organisation.
But what do you think the relevancy is? I found that a PM can gain the most power from outside stakeholders, as the power distribution within the project or organisation usually is given and set and hard to change. You can bring in outside influence to gain PM power. Worked for me many times.
I could connect with the "inside/outside" the project but the 'inside / outside the organisation" is a bit strange. What about providers? They are clearly outside the organisation but inside the project. Saving Changes...
Sergio Luis ConteHelping to create solutions for everyone| Worldwide based OrganizationsBuenos Aires, Argentina
May 27, 2023 7:37 AM
Replying to Patrice Blanchard
...
I really don't need to differentiate it myself. Simply as a trainer in several methodologies (AgilePM, Prince2 and PMP) the classification actually clearly exists but ios not well defined. And delegates ask an explaination for the difference.
So telling them that they should not care is not really an option, is it?
I trained methods and frameworks from line time ago too and, just in my case, I do that. I explained my position on the matter and I put on the table the reasons just in case somebody like to debate them. Always based not only in my personal experience but in theories that sustain that. For example, cooperative approach. But as I mentioned before in some cases they has to be classified for security or other type of reasons. My last point: at least in my experience, if you are teaching a method/framework my recommendation is going to the glossary of terms because, as you stated, it varies between them. Saving Changes...
we declare external if there is no contractual relationship to the project. For example where you need to connect to a local utility, or need a police permit, etc., and where that "connection", "permit" etc. is implemented before a certain date. But the distinction between "internal" and "external" is entirely optional for the project manager. Saving Changes...
*Internal stakeholder is someone directly related to the company/project/business, such as an employee, an investor, a sponsor, etc.
*External stakeholder is someone that is affected or impacted in some manner by the actions performed in the project but isn't engaged directly with the company or business. Saving Changes...
