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Is Anyone Actually Using AI on a Project?

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Aaron Smith Editor - ProjectManagement.com | PMI| PMI Los Angeles, Ca, United States
There is so much talk now about how generative AI will impact project management. But is anyone actually using AI to help manage projects yet? If so, how? And is anyone working on a project to implement AI in their organization?
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Keith Novak Tukwila, Wa, United States
Not all AI is as Star Trek futuristic as it is portrayed. You're probably using AI on projects without even knowing it. If your phone recognizes your face so you can take notes using speech recognition, you are using AI.

If you think google is good at performing searches, give ChatGPT a try for answering more complex questions. If you're doing research, it can quickly search lots of data sources and organize information in seconds that would take you hours of reading. Trust but verify though ;-).

In fact I typed "Which companies use AI in project management?, and within less than 5 seconds ChatGPT returned a page of short summaries how programs like Monday.com, Jira, Asana, Trello, Wrike, MSP, Smartsheet. Jira, Workfront, and Clarizen all use AI algorithms.
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4 replies by Danny Mallory, Latonia Jantosik, Robert Daniels, and Shakeel Anwar Bhatti
Jul 12, 2023 4:22 PM
Danny Mallory
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I agree with this, its not always the "cool stuff" portrayed in media/tv, etc. Even in the hospital setting such as when a practitioner is writing notes via voice translation, this is AI.
Jul 16, 2023 2:54 AM
Shakeel Anwar Bhatti
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Well said @ Keith, totally agreed.
Jul 21, 2023 11:18 AM
Latonia Jantosik
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AI is both thrilling and scary at the same time. Many of the greatest minds are warning that we need to take precautions to ensure AI does not take over from humans.
Jul 27, 2023 11:09 AM
Robert Daniels
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All the above! We are using it every day.
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Aaron -

There's a fair bit of use for ChatGPT right now in rewriting draft communiques to fit a certain style or tone.

I'd also argue that machine learning approaches have been used for decades in estimation tools which are based on large historical databases.

Kiron
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
I am in line with @Ketirh comment above. Today, you are using AI inside the most common tools we use to support project management, including it MS Project.
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Abolfazl Yousefi Darestani Manager, Quality and Continuous Improvement| Hörmann-TNR Industrial Doors Newmarket, Ontario, Canada
As a word processor, yes.
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Rami Kaibni
Community Champion
Senior Projects Manager | Field & Marten Associates New Westminster, British Columbia, Canada
We use AI. BIM has some sort of AI built within it if I am not mistaken. We use BIM a lot on our construction projects.
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Bryson Lee Program Manager| Western Shelter Services Eugene, Or, United States
I have a mixed answer somewhat, people currently think of AI as ChatGPT, Bard, or Bing - these are large language models (LLMs) mainly designed to be higher functioning search engines with a bit of functionality. LLM's have come a long way since the first iterations but most do not have cross functionality with multiple programs (without plugins) currently. Bard and m365 Copilot will likely be the first that can truly do "work" in regards to project management.

That said Bard and m365 Copilot will somewhat begin a new era in project management since now we will be able to tell an AI what we want it to do with vastly extended capability.

So in short is it 'used' yes but I would classify that use as 'lightly' at best.

Currently it's much more of an informational assistant. The department using it most currently is our marketing dept. and their numbers reflect its use incredibly since it became a commonplace tool.
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1 reply by Soraya Santos
Jul 21, 2023 9:17 AM
Soraya Santos
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Recentemente comecei a usar o Bard e tem me ajudade muito com os projetos e na busca por soluções.
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Jenelle Oberholtzer Functional Architect II| TalenTech Digital Mechanicsburg, Pa, United States
My organization is initiating a project that will implement a replacement case management solution which includes a real-time AI which helps is an augmented intelligence for decision making with machine learning capability. This functionality is intended to help optimize business process workflows.
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Lauren King Sr. Director, Project Management| Entrepreneurs Organization Madison, Wi, United States
I've used it for developing documentation drafts (project charters, business cases etc) and am dabbling in using it to link project tracking with task assignments and reporting hoping that it will lead to better forecasting!
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2 replies by Renzo Colombo and Will McGregor
Jun 29, 2023 4:40 PM
Renzo Colombo
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Hello Lauren, could you please explain a bit more about your use of AI to project tracking to task and reporting? it's a very intriguing subject for me...
Jul 14, 2023 9:54 AM
Will McGregor
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Hi Lauren, like Renzo I too am really intrigued by this. Would you be willing to share more?
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Jose Machicao AI and Cognitive Engineer| Gestiodinamica Miraflores, Lima, Peru
It is impossible not to use it. I can tell GPT all restrictions and goals and comes up with a 95% accuracy sequence
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3 replies by Bryson Lee, Jose Machicao, and Zaeem Haider
Jun 28, 2023 6:10 PM
Bryson Lee
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Hello Jose, Can you give an example or a link to an example please? Thank you!!
Jun 29, 2023 12:31 PM
Jose Machicao
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I cannot share a complete case, but an approach of dialogue with GPT is this:

Prompt:

Please analyze this case applying critical thinking:

"""
There is a bridge that needs to connect two sides of a 2km wide river. There are two populations that need to make adjustments to its urban design in order to adapt to the presence of the bridge. Some citizens don't agree with the bridge and others support it. There are different alternative designs to be considered and a decision system should be established to make the final decision about the bridge design and the acceptance of the urban viability. Could you suggest the principles of the decision system, the critical factors of the decision system and the guidelines for a strategy to structure a complex system based decision?
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ChatGPT

GPT:

To analyze the case using critical thinking, let's break down the key elements and consider the principles, critical factors, and guidelines for establishing a decision system and structuring a complex system-based decision:

Principles of the decision system:
a) Inclusivity: Ensure that all stakeholders, including citizens who support or oppose the bridge, have the opportunity to voice their opinions and contribute to the decision-making process.

b) Transparency: Provide clear and accessible information about the alternative designs, their potential impacts, and the decision-making criteria to promote understanding and trust among the stakeholders.

c) Evidence-based: Base the decision system on reliable data, research, and expert opinions, considering the economic, social, environmental, and infrastructural aspects of the bridge's design and its impact on the populations.

d) Accountability: Hold decision-makers responsible for their choices and actions, ensuring that the decision-making process is fair, impartial, and free from undue influence.

Critical factors of the decision system:
a) Technical feasibility: Assess the engineering and construction requirements of each alternative design, considering factors such as structural integrity, cost, maintenance, and long-term sustainability.

b) Social acceptance: Evaluate the level of support or opposition from the affected populations, considering their concerns, needs, and potential impact on their quality of life, access to resources, and community cohesion.

c) Environmental impact: Examine the ecological consequences of each bridge design, including potential effects on the river ecosystem, wildlife habitats, water quality, and the surrounding environment.

d) Economic considerations: Analyze the financial costs, benefits, and potential economic opportunities associated with each alternative design, including long-term economic viability, potential for job creation, and the impact on local businesses.

e) Urban integration: Assess how each bridge design integrates with the existing urban infrastructure, transportation systems, and future urban development plans, considering factors such as traffic flow, connectivity, and pedestrian accessibility.

Guidelines for structuring a complex system-based decision:
a) Information gathering and analysis: Gather relevant data, conduct studies, and consult experts to obtain comprehensive information about the alternative bridge designs, their impacts, and the preferences of the affected populations.

b) Stakeholder engagement: Facilitate dialogue and consultation sessions with the citizens, local community representatives, urban planners, architects, engineers, and environmental experts to gather diverse perspectives and insights.

c) Multi-criteria evaluation: Develop a decision framework that considers multiple criteria, such as technical feasibility, social acceptance, environmental impact, and economic considerations. Assign appropriate weights to each criterion based on their relative importance.

d) Scenario analysis: Consider different scenarios and potential future developments to assess the robustness and adaptability of each alternative bridge design, accounting for factors like population growth, changing transportation needs, and climate change.

e) Risk assessment and mitigation: Identify potential risks associated with each bridge design and develop strategies to mitigate them. This includes evaluating risks related to construction, operation, maintenance, and potential future modifications.

f) Iterative decision-making process: Recognize that complex decisions may require an iterative process with feedback loops, allowing for adjustments, refinements, and additional analysis based on stakeholder feedback and emerging information.

By applying critical thinking principles, considering critical factors, and following the guidelines for structuring a complex system-based decision, the decision system for the bridge design can aim for an inclusive, evidence-based, and well-informed outcome that takes into account the needs and concerns of the populations involved, while considering the technical, social, environmental, and economic aspects of the project.
Jul 16, 2023 11:01 AM
Zaeem Haider
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this response is simply amazing if it is from ChatGPT.
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Luis Armas Transformation Project Manager Brampton, Ontario, Canada
It is being used massively to brainstorm and to create detailed checklist to not miss a thing. But right now it has zero critical thinking and decission assistance capabilites to qualify as a helper in project management.
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2 replies by Jose Machicao and Luis Armas
Jun 28, 2023 5:54 PM
Jose Machicao
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Are you sure you used the proper rich context prompt? my experience is the opposite to "zero critical thinking"
Jun 28, 2023 6:14 PM
Luis Armas
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