Online Community Specialist| PMINewtown Square, Pa, United States
Hello Marcia, and welcome to PMI's Online Community! Thank you for taking the first step in posting a question to your fellow PM colleagues. We have a wealth of content located within our 'Templates' drop-down at the top of the page, specifically in regard to the variety of project deliverables. The direct link is https://www.projectmanagement.com/deliverables/.
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There's a difference between PM deliverables and project deliverables. The former is a subset of the latter. Examples of PM deliverables could include artifacts such as a WBS, a project schedule, a risk register or a project status report. On the other hand, project deliverables can also include those but also include product/service development outputs. For example, with a software development project, these could include a software requirements specification, a test plan, the actual application itself, and user guides.
Kiron Saving Changes...
Markus KopkoAI Enabler for Project & Program Mgmt | Founder PMotion.ai / The PM
AI Coach| PMotion.aiHamburg, Hamburg, Germany
Project deliverables are tangible outputs produced as a result of a project that is intended to be delivered to a customer or sponsor. In the context of project management, deliverables can be categorized into several types:
Product Deliverables: These are the physical or digital products or parts of products developed during the project. Examples include a piece of software, hardware equipment, buildings, or any other item that needs to be delivered.
Service Deliverables: These are outcomes of actions taken to serve a client's needs, such as consulting services, support activities, or other operational services.
Project Management Deliverables: These include documents and reports generated throughout the project's lifecycle, like project plans, risk assessments, business cases, feasibility studies, and project closure documents.
Process Deliverables: These involve changes or developments in organizational processes and can include new policies, procedures, workflows, or business process re-engineering outcomes.
Training Deliverables: In projects where new systems or products are introduced, training materials and sessions are often required. This can include user manuals, training guides, e-learning modules, and workshop materials.
Legal and Regulatory Deliverables: For projects that involve legal or compliance aspects, deliverables may include contracts, regulatory filings, licenses, and permits that must be secured.
Marketing Deliverables: In projects aimed at product development or improvement, marketing materials such as product brochures, advertising content, market research reports, and campaign strategies may be required.
Software Deliverables: In IT and software development projects, deliverables can include code, databases, algorithms, application interfaces, and the completed application itself.
Each of these deliverables will have associated acceptance criteria defined at the beginning of the project, which must be met for the deliverable to be considered complete. These criteria will often include specifications, deadlines, and performance metrics. Deliverables can also be broken down into two further categories:
Internal Deliverables: These are produced as part of the project workings and are typically only used within the organization conducting the project. They are often stepping stones to producing the external deliverables.
External Deliverables: These are delivered to the customer or stakeholder and represent the final output of the project.
In a structured project management approach, each deliverable should be clearly defined in the project scope with detailed descriptions, assigned a responsible party, and have a deadline. Monitoring the progress and quality of deliverables is a crucial aspect of project management to ensure successful completion.
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