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AI and human expertise in supply chains

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MUHAMMAD KABIR Project Engineer| Freelancer Abu Dhabi, United Arab Emirates
How can we ensure human expertise in supply chains remains an essential part, even with AI? And what's the best way for humans and AI to work together in the future?
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
AI has been used in supply chain from more than 30 years ago. The point is that it becomes buzzword because the marketing around generative AI. More than AI in general the key technology behind supply chain is blockchain, the same that becomes popular because the bitcoins. But let me say is some kind of misunderstanding about AI. AI outcomes are probabilistic then final decision still remains in the hands of human beings. What it is no doubt that repetitive tasks will be replaced by AI (just to comment, AI is a boarder term) and this is impacting the supply chain in some of their points.
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1 reply by MUHAMMAD KABIR
Feb 04, 2024 9:38 AM
MUHAMMAD KABIR
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Agree! AI helps in the supply chain by automating tasks. However, humans are still needed for decision-making and addressing complex issues.
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MUHAMMAD KABIR Project Engineer| Freelancer Abu Dhabi, United Arab Emirates
Feb 03, 2024 5:08 AM
Replying to Sergio Luis Conte
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AI has been used in supply chain from more than 30 years ago. The point is that it becomes buzzword because the marketing around generative AI. More than AI in general the key technology behind supply chain is blockchain, the same that becomes popular because the bitcoins. But let me say is some kind of misunderstanding about AI. AI outcomes are probabilistic then final decision still remains in the hands of human beings. What it is no doubt that repetitive tasks will be replaced by AI (just to comment, AI is a boarder term) and this is impacting the supply chain in some of their points.
Agree! AI helps in the supply chain by automating tasks. However, humans are still needed for decision-making and addressing complex issues.
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Maria Hrabikova
Community Champion
Ricany U Prahy, Prague, Czechia
Muhammad,
Here is an insightful ASCM (formerly known as APICS) article on the role of AI in the supply chain, "5 Ways AI Is Becoming Essential to Supply Chain," which describes the development of AI and applications of AI in the supply chain and related fields. One of the main points of the article is that the quality of AI depends on the quality of the data it uses.

https://www.ascm.org/ascm-insights/5-ways-...o-supply-chain/
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Muhammad -

So long as we view AI tools as helpful, but junior assistants, the types of interventions or involvement required will be clear. It is when we choose to abdicate key responsibilities to these tools that trouble begins!

Kiron

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