What should be best approach to manage stakeholder needs if you have more than 100 stakeholder? Do we need to capture needs of all the stakeholders or do we first need to do the stakeholder analysis and only consider about key stakeholders. Saving Changes...
Are you referring to 100 distinct stakeholders as usually there are logical groups or clusters of stakeholders who have similar needs and perspectives and can be aggregated in this manner?
If not, then you'd need to do the same as you would for risks - prioritize and focus on the key ones using the results of qualitative stakeholder analysis to help with that.
One of the first things I'd ask myself, is why do I have so many stakeholders and what's their role? A RACI can be good for this.
When managing the needs of over 100 stakeholders, a strategic approach involves a balance between comprehensiveness and efficiency. While it's impractical to address every individual stakeholder's needs, you should conduct a thorough stakeholder analysis to identify key stakeholders. Do all of them need the same information? Should you tailor communications to the areas each stakeholder cares about? For instance, do you have multiple finance stakeholders or multiple senior leadership stakeholders? Focusing on these key stakeholders allows for targeted engagement and allocation of resources towards addressing the most significant concerns, ensuring efficient use of time and resources.
Senior Projects Manager | Field & Marten AssociatesNew Westminster, British Columbia, Canada
Sumit, when we have large number of stakeholders, we usually divide them into groups based on their common interest, influence and other factors, then gauge the needs for each group and establish the plans accordingly.
The probem with dealing with them separately is that stakeholders and their needs change over time so you need to manage them very closely and it is time consuming because if you miss one and turns out to be key, then this might create an issue. In similar cases, we did hire a stakeholder coordinator. Saving Changes...
Navaid Ur RehmanAdditional Director / Project Management Expert /Writer /Trainer| Confidential (Pakistan)Karachi, Sd, Pakistan
Identify the Stakeholders and categories them like
1- Internal Stakeholders - Higher Management/Board of Directors - Project Team - Functional/ Support Departments (Finance, HR, Legal, Compliance , IT Support Corporate sales/Marketing, etc)
2-External Stakeholders -Authorities (Local and Federal Govt Authorities) -Third Party -Contractors, Consultants, Vendors - Financial Institutions
3- Any other
You can make more categories as per your project need.
After identification of all stakeholders ,define their roles and categorize them further in Primary and Secondary Stakeholders than define their impact (High ,Medium ,Low ) than make the matrix and divide them as per their influence (Significant Influence, Some Influence, Little Influence ,No influence ) and Importance. Deal them as per above analysis.
I hope this will help you. Saving Changes...
William M Hayden JrAdjunct Assistant Professor| University at Buffalo, School of Management, Operations Management & StrategyBuffalo, Ny, United States
"Impartial observers from other planets would consider ours an utterly bizarre enclave if it were populated by birds, defined as flying animals, that nevertheless rarely or never actually flew. They would also be perplexed if they encountered in our seas, lakes, rivers and ponds, creatures defined as swimmers that never did any swimming. But they would be even more surprised to encounter a species defined as a thinking animal if, in fact, the creature very rarely indulged in actual thinking."
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