🔍 Seeking Insights: How do you ensure project lessons are truly learned and applied within your teams? 💡
In the world of project management, ensuring that lessons from past projects are not just acknowledged but really absorbed is crucial for continuous improvement and success. I'd love to hear your strategies and best practices:
1️⃣ How do you capture lessons learned effectively?
2️⃣ What methods do you employ to ensure these lessons are integrated into future projects?
3️⃣ Any innovative approaches or tools you've found particularly helpful?
Let's exchange ideas and insights. Share your thoughts Saving Changes...
Mike FrenetteManager, IT PMO| Halifax Water (retired)Halifax, Nova Scotia, Canada
Apr 05, 2024 5:38 AM
Replying to Carlos Soares
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Thanks Sergio, Can you explain how you use chatGPT in your lessons-learned process?
I am looking for real-life experiences
I highly recommend you take PMI's recent course entitled "Data Landscape of GenAI" as there is a case study in there about using AI for lessons learned corrlelation.
You may as well learn some lessons from that lessone learned approach. ;)
Plus, you can earn a micro credential if you correctly answer the questions littered throughout the course correctly. Saving Changes...
Sergio Luis ConteHelping to create solutions for everyone| Worldwide based OrganizationsBuenos Aires, Argentina
Apr 05, 2024 5:38 AM
Replying to Carlos Soares
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Thanks Sergio, Can you explain how you use chatGPT in your lessons-learned process?
I am looking for real-life experiences
As chatGPT questions (prompts) in the right format about what you need to know as lessons learned. Just in case (as I am doing today) you have the possibility to implement some generative AI using chatGPT but adding data related to your organization (for exaple using RUG technique) then you can add data related to projects inside your organization. Saving Changes...
Product Operations Program ManagerBarcelona, Cataluña, Spain
Apr 05, 2024 2:59 AM
Replying to Danny PMP, PgMP
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To ensure that project lessons are truly learned and applied within teams, integrating retrospectives, feedback mechanisms, and comprehensive documentation, while fostering a culture of continuous improvement and knowledge sharing, are some of the things we can do.
Indeed. Along the lines of continuous improvement, it is important to collect and leverage the lessons learned throughout the project as it progresses, as opposed as performing post mortem LL sessions exclusively. Saving Changes...
As Kiron has mentioned, Lessons Learned should be collected as your project progresses. We have a number or registers in our standard Project Sites created from a SharePoint template. A Lessons Learned Register is one of them.
Collecting them on the fly as people learn the lessons keeps them fresh and relevant.
At project closeout, a lessons learned session is held to add to and review what is in the project's LL register and to remove those the team considers not relevant anymore. The lessons learned are correlated and entered into a section in the Project Completion Report.
After taking PMI's Data in AI course, I saw how AI was used to bring lessons learned together from many projects, and I plan to implement that in the PMO I manage.
Hello Mike, would you be able to share more information on how you set up the Lessons learned Register on your SharePoint site?
Here we are currently collecting the "lessons learned" on a excel spreadsheet a post morten exercise and then appending all the entries on a "Microsoft List" inside our PMO SharePoint site.
I would like to eliminate the the manual step in between excel and list
If that is OK, reach our in private so that we can discuss in more details.
Thanks lot
Saving Changes...
Mike FrenetteManager, IT PMO| Halifax Water (retired)Halifax, Nova Scotia, Canada
Hi Carlos. All our projects use a standard SharePoint project site that comes with a Teams site, also set up for all projects Project documents and information are stored on the project site as the "single source of truth". This setup encourages collaboration and co-authoring. It also provides high visibility.
The Lessons Learned register is a SharePoint list that appears with other registers on the home page launch bar. It is a simple list with a short name, description and category with various views.
Consultant| Canarys Automation LtdBangalore, Karnataka, India
I hosted the Retrospective meeting every month. The outcome of this meeting was Lessons Learned Register. Everything was driven by Lessons. We captured it on Confluence. Had a very big Tea,m - over 50 members. All my Team members discussed the Lesson, commented their experience, etc We reviewed this in the next Retro meeting. This was used by my Team as one of the Knowledge base. If they faced any issues they would search this register to see if any information about this issue is captured or not. Saving Changes...
Omar JabbarProject Management and Digital Transformation Consultant| OGreen IT Service Inc.Ontario, Canada
Conduct a project retrospective. This is a meeting held at the end of a project where the team discusses what went well, what didn't go well, and what could be improved for future projects. During the retrospective, it's important to encourage open and honest feedback from all team members and to document all lessons learned. After the meeting, the team should review the lessons learned and develop an action plan to apply them in future projects. It's also important to track the progress of the action plan and to revisit the lessons learned periodically to ensure they are being incorporated into the team's processes. Saving Changes...
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