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Could you please share insights on how ChatGPT or similar AI bots have been leveraged thus far? other uses other than email rephrasing?

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Smit Shah Project Manager| Navitas Lifesciences Banglore, Karnataka, India
AI applications uses in practical life
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
The best way to answer that is taking a look to both courses that were delivered by the PMI for free. Take into account I usually dislike the PMI courses but in this case both are very valuable. If not the use of ChatGPT. Is the use of AI in general to automatize repetitive tasks or tasks where the knowledge is inside a knowledge management system.
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Smit -

A few use cases include:

- Helping to draft starting points for common PM artifacts such as a WBS
- Providing options for dealing with a project issue
- Helping a PM new to a domain understand some of the nuances of that domain

Kiron
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Shane Anastasi CEO, Author and Entrepreneur| PS Principles Chicago, United States
Within the professional services world there are two use cases that are starting to show the most promise.
1. We already have a tool that uses AI to search and respond from a company's collective wisdom. The idea being that the AI is able to search the wisdom, find what is useful and then put it into context for the user. So this might be writing an email, but it might also address how to solve a problem, or to surface a best practice that was stored within the system or another system (via a link). The solution is like having a personal conversation with the knowledge base itself. It is quite remarkable.

2. We are working on a way to use specific AI models to role play project management and consultant scenarios with the aim of evaluating a student's ability to effectively negotiate and resolve customer-facing issues. Our model is almost complete and very adept at acting like a stubborn customer. At the end of the interaction (text based at the moment, but looking to move it towards natural language audio) the model provides the user with the review of their strengths and weaknesses from the conversation. Again, it is remarkable to engage with.

Happy to help anyone looking to make use of these tools.
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Aaron Porter
Community Champion
IT Director| Blade HQ Payson, UT, United States
Several of the conversations in this Topic answer your question - https://www.projectmanagement.com/topics/artificial-intelligence/
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Omar Jabbar Project Management and Digital Transformation Consultant| OGreen IT Service Inc. Ontario, Canada

I managed the implementation of an AI-powered voice recognition system for booking/scheduling trips for paratransit customers.
This is a Self-serve voice-enabled system for managing (booking, changing, and canceling) public transit trips. My division's average trip scheduling is between 10 and 12k trips per day.
After the implementation of the system, the percentage of customers booking by phone increased from 1% to 7%.

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