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When using AI systems, what are some best practices for ensuring the results you receive are accurate, relevant, and aligned with your original goals?

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Sarah Philbrick
PMI Team Member
Director, Learning Design & Development| PMI Asheville, NC, United States

Validating and checking outputs is critical when working with AI systems like Generative AI. Such validation approaches may include establishing clear criteria, implementing strong testing protocols, and continuous refinement.

In your experience with AI, what are some best practices for ensuring the results you receive are accurate, relevant, and aligned with your original goals?

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Chuan Chong Tan Singapore, Singapore, Singapore

Validation isn't a one-time step. It's an ongoing, layered process combining clear definition, automated checks, human judgment, systematic testing, and constant adaptation based on real-world performance and feedback. Treat AI outputs as hypotheses requiring verification.



Validating Generative AI outputs:



1. Define Clear Criteria Upfront



2. Implement Robust Verification Mechanisms



3. Design Rigorous Testing Protocols



4. Ensure Continuous Monitoring & Refinement



5. Prioritize Context & Real-World Use

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Haroon Ur Rasheed Director New Products and Delivery| MicroMerger Islamabad, Pakistan
Although using AI systems is more of an art then its science, but as a rule, always check the references for stable/concrete results, and better cross check for important decisions.
What are your practices for using AI systems... please share?
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Thangarajan Marudhachalam United Kingdom
Providing sufficient context, being specific with what you need from the AI system, providing examples and using an iterative refinement approach will achieve the outputs in less prompts. CREATE is a great strategy!
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Aruna Reddy Shine soft LLC Parker, CO, United States
1. Precise and clear
2. provide context for all prompts clearly
3. make sure what exactly you are expecting
4. make sure your output is line with your requirement.
5. experiment or rework or format depends on business need
When using AI systems, start with a clear goal and provide as much context as possible to get results that are accurate and relevant. Treat it like a conversation where you refine the output step by step rather than expecting perfection in one go. Be specific about your audience, format, and constraints so the AI can align with your intent. Always validate facts, question assumptions, and test the AI with real-world scenarios to check for sound reasoning. Most importantly, use AI to scale your thinking but never outsource your judgment.
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Loïc MBAILELEM GOLMESSI Côte d'Ivoire

Ensuring that AI systems provide accurate, relevant, and aligned results with your original goals involves several best practices. Here are some key ones:
1. Define Clear Objectives: Establish precise goals and expectations for the AI system. Clearly state the desired outcome, ensuring the AI understands the specific problem or question at hand.
2. Provide High-Quality Data: Ensure the input data is relevant, accurate, and clean. AI systems generate better results when the data fed into them is free from errors and bias.
3. Understand System Limitations: Be aware of the AI system's capabilities and constraints. Recognize that AI is a tool for augmentation, not a replacement for human judgment, and manage your expectations accordingly.
4. Iterative Testing and Feedback: Continuously test and refine the AI’s output. Provide feedback based on results to enhance the accuracy and relevance over time.
5. Maintain Ethical Oversight: Use the AI system responsibly, ensuring it aligns with ethical standards (e.g., fairness, transparency) and does not inadvertently perpetuate biases or inaccuracies.
6. Monitor and Validate Results: Regularly review the AI’s output for consistency with your objectives and ensure it remains aligned with the desired outcomes as conditions evolve.
7. Combine AI with Human Insight: Leverage the strengths of both AI and human expertise. Use AI for efficiency, but incorporate human judgment to ensure that the results are contextually appropriate and aligned with strategic goals.

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Loïc MBAILELEM GOLMESSI Côte d'Ivoire

Ensuring that AI systems provide accurate, relevant, and aligned results with your original goals involves several best practices. Here are some key ones:



1. Define Clear Objectives: Establish precise goals and expectations for the AI system. Clearly state the desired outcome, ensuring the AI understands the specific problem or question at hand.



2. Provide High-Quality Data: Ensure the input data is relevant, accurate, and clean. AI systems generate better results when the data fed into them is free from errors and bias.



3. Understand System Limitations: Be aware of the AI system's capabilities and constraints. Recognize that AI is a tool for augmentation, not a replacement for human judgment, and manage your expectations accordingly.



4. Iterative Testing and Feedback: Continuously test and refine the AI’s output. Provide feedback based on results to enhance the accuracy and relevance over time.



5. Maintain Ethical Oversight: Use the AI system responsibly, ensuring it aligns with ethical standards (e.g., fairness, transparency) and does not inadvertently perpetuate biases or inaccuracies.



6. Monitor and Validate Results: Regularly review the AI’s output for consistency with your objectives and ensure it remains aligned with the desired outcomes as conditions evolve.



7. Combine AI with Human Insight: Leverage the strengths of both AI and human expertise. Use AI for efficiency, but incorporate human judgment to ensure that the results are contextually appropriate and aligned with strategic goals.

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Satish Ratnaparkhi Pune, MH, India
To ensure accuracy, I always start with a well-structured prompt and validate the output against domain knowledge or expert input. AI is powerful, but human oversight is essential
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Anonymous
Good question. In my experience with our internal GenAI tool, when I'm not sure about AI's response to my technical question, I would usually confirm the answer with the SME which in my opinion defeats the purpose of having the GenAI tool.
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Reindolf Domey Other| Vivo Energy Ghana Limited Accra, Greater Accra, Ghana
Jun 08, 2024 1:37 PM
Replying to Keith Novak
...
Like with any new tool, you need to test the results before you scale up.

Think about if you were to manually model a very complex problem in a spreadsheet. You don't build all the links and formulas first and then evaluate your final output. You build and test sections of the bigger solution first and then add on layers once you have validated the functionality.
I agree with you Keith.
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