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When using AI systems, what are some best practices for ensuring the results you receive are accurate, relevant, and aligned with your original goals?

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Sarah Philbrick
PMI Team Member
Director, Learning Design & Development| PMI Asheville, NC, United States

Validating and checking outputs is critical when working with AI systems like Generative AI. Such validation approaches may include establishing clear criteria, implementing strong testing protocols, and continuous refinement.

In your experience with AI, what are some best practices for ensuring the results you receive are accurate, relevant, and aligned with your original goals?

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Stephanie Radford Engineer Officer| Army Albuquerque, NM, United States

Based on recent experimentations and training, the best prompt is detailed and concise. It also depends on the type of problem set or project you are dealing with. If it is simple, then usually a description of the role the AI is taking on, the tasks needed, and the format you want it in will suffice to get you started. But iterations of your prompt will probably still be required. Complicated projects or problem sets have been answered above - you need to lay out clear roles, formats, provide examples, adjust tone you want (professional/casual), and ensure you fact check it with reliable sources/or have it cite sources. And... probably multple iterations.

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Gilberto Garcia Principal Engagement Manager| ServiceNow México D.F., D.F., Mexico
AI is one of the most powerful productivity tools I've seen in my career — but it rewards discipline, clarity, and critical thinking. The PMs who will get the most out of it are the ones who bring structure and rigor to how they use it, not just that they use it. Here you have some point to be considered.
  1. Start with Crystal-Clear Objectives
  2. Treat Prompts Like Requirements Documents
  3. Iterate, Don't Expect Perfection on the First Pass
  4. Verify Critical Information Independently
  5. Apply Your Domain Expertise as a Filter
  6. Use the Right Tool for the Right Task
  7. Provide Context — Every Time
  8. Ask AI to Challenge You
  9. Break Complex Tasks into Smaller Chunks
  10. Own the Output — Always
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Javier Gama Facilities Engineer| GeoPark Bogota, Cundinamarca, Colombia
Our experience is the key, that enable us to determine the quallity of the information generated by AI.
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Anonymous

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Anonymous

Using the appropriate advanced prompting patterns such as ReAct or Flipped Interaction can help ensure changing objectives are appropriately accounted for in the AI responses.

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Kehinde Isa Project Manager / Regional Production Specialist| Construction, Appliance, Electrical, Lighting and Control Texas, TX, United States
Use clear and specific instructions when asking AI for help. Give enough background information and explain exactly what you want. Ask for answers in an organized format so they are easy to understand. Don’t expect a perfect answer right away—keep refining and asking follow-up questions.
Always double-check important information because AI can make mistakes. Be aware that AI may have biases or miss details, so use your own judgment. Make sure the response matches your goal, and try different ways of asking questions to get better results. Avoid sharing sensitive information, and remember that AI is a helpful tool, but you should review and adjust the final output yourself.
Write prompts clearly and in a structured way, while being mindful of risks like prompt injection, drift, leakage, and AI hallucinations. A strong prompt includes:
  • Instruction – clear task
  • Context – relevant background or role
  • Input Data – the question or data
  • Output Indicator – desired format
  • Response Tone – expected style
Key best practices:
  • Be precise and clear
  • Explain any jargon
  • Provide full context
  • Define expected outcomes
  • Iterate and refine
For complex tasks, break them into smaller parts, refine each, then combine.
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Anonymous

I have used the initial prompt to include the goal statement and validate the response at the end though most of the times LLMs summarize in favor of the initial goal set.

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Serghei Vistovschii Moldova, Republic of

Ensuring accurate and relevant AI results requires a combination of clear input, validation, and iterative refinement.

First, provide structured and detailed context, including project goals, constraints, and expected output format. The quality of the prompt directly determines the quality of the response.

Second, apply a human-in-the-loop approach. Always review, validate, and challenge AI outputs, especially for critical decisions. Cross-check key facts with reliable sources or subject matter experts.

Third, break complex tasks into smaller steps and validate intermediate results before scaling. This reduces errors and improves alignment with objectives.

Fourth, iterate continuously. Refine prompts, give feedback, and adjust based on previous outputs to improve precision over time.

Finally, where possible, support AI with trusted data sources or multiple outputs for comparison, reducing the risk of hallucinations and increasing confidence in results.

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RAM RAM DDG| PRASAR BHARATI NEW DELHI, India

Precise, clear and contextual with example question framing is required for prompt to get better results

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