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When using AI systems, what are some best practices for ensuring the results you receive are accurate, relevant, and aligned with your original goals?

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Sarah Philbrick
PMI Team Member
Director, Learning Design & Development| PMI Asheville, NC, United States

Validating and checking outputs is critical when working with AI systems like Generative AI. Such validation approaches may include establishing clear criteria, implementing strong testing protocols, and continuous refinement.

In your experience with AI, what are some best practices for ensuring the results you receive are accurate, relevant, and aligned with your original goals?

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Albert Brew-Thompson Atrium Health Nc, United States

Verify outputs against trusted sources, especially facts, figures, and citations

Provide clear, specific prompts with context and desired format

Iterate/refine the prompt based on the output you get

Use controlled tests (anonymized/synthetic data) before trusting AI on real tasks

Watch for hallucinations — don't assume confident-sounding output is correct

Get team/human review of AI outputs, especially for important decisions

Never input sensitive or confidential data

Cross-check with domain expertise when the topic is high-stakes

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PRASAD S V S V Senior Manager| Genpact India Tg, India
Some best practices I use are:
  • Define the objective clearly: State the desired outcome, audience, constraints, and success criteria before asking the AI.
  • Provide relevant context: Give the system the facts, background information, examples, and assumptions it needs—without unnecessary information.
  • Be specific with prompts: Clearly describe the task, expected format, level of detail, and any limitations.
  • Ask for assumptions and uncertainties: Have the AI identify what it knows, what it is assuming, and where confidence is low.
  • Verify important facts: Cross-check critical claims against authoritative sources, especially for legal, financial, medical, security, or business decisions.
  • Use iterative refinement: Review the first output against the original objective and refine the prompt rather than accepting the first answer.
  • Test against real scenarios: Use representative examples, edge cases, and contradictory inputs to determine whether the system remains reliable.
  • Maintain human oversight: Treat AI as a decision-support tool for consequential decisions, with appropriate human review.
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1 reply by Bruno Vilaça Campos Gomes
Aug 27, 2026 8:22 PM
Bruno Vilaça Campos Gomes
...

Quando utilizo a IA sempre procuro seguir a estrutura a seguir:

  1. Identificar e definir o "profissional" e sua expertise que atenda Ă  minha demanda;
  2. Detalhar ao máximo o que eu desejo, incluindo aqui possíveis fontes, referências a serem consultadas;
  3. Organizar a minha necessidade em uma cadeia lógica de elaboração do resultado, ou seja, itemizar, sequenciar o que eu necessito;
  4. Solicitar que sejam utilizadas apenas referências e metodologias publicadas por órgãos, instituições reconhecidas na área especifica da demanda;
  5. Solicitar que as referências utilizadas para a elaboração da solução da minha demanda estejam disponíveis junto às informações utilizadas;
  6. Inicialmente, analisar detalhadamente todas as informações apresentadas junto às referências apresentadas. No caso de fórmulas ou resultados de equações, verificar o resultado obtido
  7. Solicitar que a solução seja refeita, corrigindo possíveis erros, mas mantendo o mesmo critério anteriormente definido
  8. Avaliar novamente
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Bruno Vilaça Campos Gomes CARE - Engineering Belo Horizonte, Minas Gerais, Brazil
Aug 26, 2026 4:12 PM
Replying to PRASAD S V S V
...
Some best practices I use are:
  • Define the objective clearly: State the desired outcome, audience, constraints, and success criteria before asking the AI.
  • Provide relevant context: Give the system the facts, background information, examples, and assumptions it needs—without unnecessary information.
  • Be specific with prompts: Clearly describe the task, expected format, level of detail, and any limitations.
  • Ask for assumptions and uncertainties: Have the AI identify what it knows, what it is assuming, and where confidence is low.
  • Verify important facts: Cross-check critical claims against authoritative sources, especially for legal, financial, medical, security, or business decisions.
  • Use iterative refinement: Review the first output against the original objective and refine the prompt rather than accepting the first answer.
  • Test against real scenarios: Use representative examples, edge cases, and contradictory inputs to determine whether the system remains reliable.
  • Maintain human oversight: Treat AI as a decision-support tool for consequential decisions, with appropriate human review.

Quando utilizo a IA sempre procuro seguir a estrutura a seguir:

  1. Identificar e definir o "profissional" e sua expertise que atenda Ă  minha demanda;
  2. Detalhar ao máximo o que eu desejo, incluindo aqui possíveis fontes, referências a serem consultadas;
  3. Organizar a minha necessidade em uma cadeia lógica de elaboração do resultado, ou seja, itemizar, sequenciar o que eu necessito;
  4. Solicitar que sejam utilizadas apenas referências e metodologias publicadas por órgãos, instituições reconhecidas na área especifica da demanda;
  5. Solicitar que as referências utilizadas para a elaboração da solução da minha demanda estejam disponíveis junto às informações utilizadas;
  6. Inicialmente, analisar detalhadamente todas as informações apresentadas junto às referências apresentadas. No caso de fórmulas ou resultados de equações, verificar o resultado obtido
  7. Solicitar que a solução seja refeita, corrigindo possíveis erros, mas mantendo o mesmo critério anteriormente definido
  8. Avaliar novamente
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Anonymous

Some best practices include providing clear and specific prompts, giving the AI enough context, defining the desired output format, and verifying the results against reliable sources. It is also important to review and refine the prompt when the response does not fully align with the original goals.

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PANKAJINI DAS Consultant| Ibmglobal India
When we are interacting with an AI system .The PROMPT should be designed and created with precise language.So the AI understood and give desired response .If the prompt did not work to the expectation .Do the prompt adjustment and this help in improve the AI response .It is better to give feedback and understand the behavior of LLM.It is good to maintain the AI 'S ROLE AND CONTEXT FROM THE INITIAL PROMPT which prevent unnecessary repeat and keeping responses align with our goals .Adjustment element in CREATE formula help in fine tune the AI tasks and help in improve responses .We can also use prompt pattern to improve the AI output .Not to rely on AI's assumptions .Use your thought ,feedback, prompt chaining ,ReAct etc.A detailed instruction and rephrase the line .if required .This is all necessary to get a better output goals.
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Anonymous

Defeinitiely iterative prompting

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Anonymous

Defeinitiely iterative prompting

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Hema Srinivasan Monmouth Junction, NJ, United States
Make sure that the input data is accurate; use good prompting techniques like CREATE; provide relevant context as much as possible; specify the output format clearly; employ validation techniques to validate the output; iterate/refine
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Ganesh Gole Navi Mumbai, MH, India

Define your goals clearly and provide context so AI understands your specific needs. Treat outputs as starting points—verify critical claims and cross-reference against trusted sources. Test iteratively by refining prompts if results miss the mark. Know AI's limits: it excels at synthesis and brainstorming but can hallucinate or be confidently wrong on current events or specialized topics. The key mindset is using AI as a collaborator that accelerates thinking, not a substitute for your judgment. You remain responsible for validating outputs and making final decisions.

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Anonymous

Don't brainwash AI too much.. at one point, it will simply get influenced by your thoughts and will try to make you happy with its responses!!

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