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When using AI systems, what are some best practices for ensuring the results you receive are accurate, relevant, and aligned with your original goals?

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Sarah Philbrick
PMI Team Member
Director, Learning Design & Development| PMI Asheville, NC, United States

Validating and checking outputs is critical when working with AI systems like Generative AI. Such validation approaches may include establishing clear criteria, implementing strong testing protocols, and continuous refinement.

In your experience with AI, what are some best practices for ensuring the results you receive are accurate, relevant, and aligned with your original goals?

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Anonymous

Don't brainwash AI too much.. at one point, it will simply get influenced by your thoughts and will try to make you happy with its responses!!

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Duaa Fuad Khaled Jawabry Senior Planning Engineer| Royal Development Holding Abu Dhabi, AZ, United Arab Emirates

Give clear, specific context; verify facts independently rather than trusting confident-sounding output; iterate through follow-up prompts instead of expecting a perfect first answer; and periodically re-anchor on your original goal to catch drift.

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Duaa Fuad Khaled Jawabry Senior Planning Engineer| Royal Development Holding Abu Dhabi, AZ, United Arab Emirates

Give clear, specific context; verify facts independently rather than trusting confident-sounding output; iterate through follow-up prompts instead of expecting a perfect first answer; and periodically re-anchor on your original goal to catch drift.

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Ghadeh Alsaif Client Relationship Manager Riyadh, Saudi Arabia
When using AI systems, one of the best practices for ensuring accurate results that fit your goals is being clear and specific when writing prompts. Setting clear task, constraints and the exact result you want from the start is an important point everything else depends on. It's also important to review and test the outputs, and check them against trusted sources. Additionally, keeping the context consistent helps the AI stay on track and not lose sight of the original goal.
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Alessandro Vai Torino, Italy
Best practices for accurate and aligned AI output, from what has actually worked for me:

  1. 1. Define the persona and tone up front. Telling the model who it should act as, and how it should sound, does more work than people expect. It sets the frame everything else gets filtered through.
  2. 2. Be specific about what you want done, and show, don't just tell. A vague ask gets a vague answer. When I give the model one or two concrete examples of the output I'm after, the result gets noticeably closer to what I actually meant on the first try.
  3. 3. Say what you don't want too, but pair it with what you do want. "Don't be verbose" leaves the model guessing what "not verbose" looks like. "Keep responses under 100 words" doesn't. Negative instructions have their place, especially for hard boundaries, but they're more reliable when they come with a positive alternative attached rather than standing alone as a list of things to avoid.
  4. 4. For chats that run long, I treat somewhere around 10 exchanges as a natural checkpoint, though that number isn't a rule, it's just where I've personally started noticing quality slip. There's a real, measured phenomenon behind this called context rot: output quality degrades as a conversation grows, independent of whether you've actually hit the hard token limit, and it shows up across every major model that's been tested for it. When I notice it kicking in, I ask the model for a detailed summary of the conversation, open a fresh chat, and feed that summary back in as the starting point. One thing worth being upfront about: summarizing isn't free of risk either. Compressing a long conversation into a summary can quietly drop a meaningful share of the specific details that were in the original exchange. That's exactly why I also re-upload the original source documents alongside the summary rather than relying on the summary alone. The fresh session can check the summary against the real material instead of just trusting a compressed version of it.
  5. 5. For anything longer or more complex than a single chat can reasonably hold, that's where Gems in Gemini and Projects in Claude earn their keep. Both let you set standing instructions once and attach a set of reference documents that stay available across every conversation inside that workspace, instead of re-explaining the goal and re-uploading files every time you open a new chat. That persistent, curated context is what actually cuts down on hallucination when a project has a lot of moving parts: the model isn't reconstructing what it's working with from scratch in every session, it's drawing from the same grounded material each time.
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Christine Perdomo LDT Sr. Manager| GENPACT Guatemala, Gu, Guatemala
Jun 08, 2024 11:44 AM
Replying to Giorgos Sioutzos
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Providing the specific context in clear and consise way is essential.
For me, it comes down to being clear about what I’m asking AI to do. The more context, details, and expectations I provide, the more useful the response tends to be. I also don’t take the first answer; I review it, ask follow-up questions, refine the prompt when something doesn’t quite fit what I’m looking for. I think we still need to review all, it´s an essential part, because AI can give us a great starting point, but we’re ultimately responsible for making sure the information is accurate and makes sense for the situation.
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Christine Perdomo LDT Sr. Manager| GENPACT Guatemala, Gu, Guatemala
Jun 08, 2024 11:44 AM
Replying to Giorgos Sioutzos
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Providing the specific context in clear and consise way is essential.
Hi Sarah, for me it comes down to being clear about what I´m asking AI to do. The more context, details, and expectations I can provide, the more useful the response tends to be. I also do not take the first response to be a definite. I review it, ask follow-up questons, orredifen the prompt when something does not seem quite clear or fits what I am looking for. I believe we as PM or ones generating prompts still need to review all, it´s esential, as AI can give us a great stating point, but we are ultimately responsible for making sure the information is accurate and that it makes sense for the given situation.
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Fady Hegazy Projects Manager| ZAD GULF FOR CONTRACTINGS Jeddah, Saudi Arabia, Egypt

In my experience, getting reliable results from AI starts before the prompt itself — it starts with being clear about the objective. I usually follow a few practical principles:

  • Define the goal clearly: I specify what I need, why I need it, the expected format, and any important constraints.
  • Provide sufficient context: The more relevant background the AI has, the more useful and accurate the response tends to be.
  • Break complex tasks into stages: For technical or project-management work, I prefer to analyze the problem step by step rather than asking for everything in one prompt.
  • Validate important outputs: I never treat AI output as automatically correct. Technical data, calculations, standards, contractual information, dates, and critical decisions should always be verified against trusted sources.
  • Challenge the answer: I often ask the AI to identify assumptions, weaknesses, risks, missing information, or alternative interpretations. This can reveal issues that are not obvious in the first response.
  • Refine iteratively: Good AI use is usually a conversation, not a single prompt. I review the result, give feedback, and continue refining it until it matches the original objective.
  • Keep human judgment in control: AI can support analysis, communication, planning, and decision-making, but accountability should remain with the professional using it.

One practice that has made a significant difference for me is asking the AI to summarize my objective back to me before completing a complex task. This helps confirm that the AI and I are working toward the same goal before investing time in the final output. For me, the most effective approach is to treat AI as a highly capable professional assistant, not as the final authority.

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Anonymous

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Jhon Alexander Cárdenas Project Coordinator| None Bogotá Dc, Distrito Capital, Colombia

To keep AI outputs sharp, relevant, and aligned with your real goals, the trick is to give the model a clear lane to run in: anchor it with a defined persona, tight context, and an explicit output format rather than vague instructions. For complex problems, breaking requests into sequential steps or prompting the model to reason through its logic before answering works wonders, but the real safeguard is human oversight—consistently sanity-checking results against trusted data, gathering team feedback, and keeping sensitive proprietary details out of the prompt window altogether.

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