Michael WittCustomer Success Account Manager| Microsoft GermanyBy, Germany
Hi, the course is great! I really enjoyed it, but I'm not able to download the ZIP file with all documents and templates: When trying to download I get an error message "This XML file does not appear to have any style information associated with it. The document tree is shown below."
The download button is in the last module "... Conclusion" on the slide called "POINTERS to assist your journey...":
Did anybody encounter the same issue or did I overlook something?
Thanks in advance for any hints!
Best regards Michael
BTW: I was able to download templates in previous modules
Online Community Specialist| PMINewtown Square, Pa, United States
Hello Michael - thanks for raising this to the community. I reached out to some folks on our product team to look into this for you and will respond accordingly once I hear back. In the interim, I suggest contacting Customer Care at https://www.pmi.org/about/contact who may be able to help in real time. Thanks for your patience!
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1 reply by Michael Witt
Sep 18, 2024 3:50 PM
Michael Witt
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Hello Kimberly, thanks! It is not super urgent and I'll wait for your feedback. I wonder if other PMI members also encountered this little issue during their training. Best regards, Michael
Saving Changes...
Michael WittCustomer Success Account Manager| Microsoft GermanyBy, Germany
Sep 18, 2024 9:43 AM
Replying to Kimberly Whitby
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Hello Michael - thanks for raising this to the community. I reached out to some folks on our product team to look into this for you and will respond accordingly once I hear back. In the interim, I suggest contacting Customer Care at https://www.pmi.org/about/contact who may be able to help in real time. Thanks for your patience!
Hello Kimberly, thanks! It is not super urgent and I'll wait for your feedback. I wonder if other PMI members also encountered this little issue during their training. Best regards, Michael
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1 reply by Mahnoor Zafar
Oct 15, 2024 1:59 AM
Mahnoor Zafar
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I am facing the same issue. I am using Mac too. Only excels I clicked were auto-dowloaded. On conclusion page, when I clicked I was directed to xml too.
Program Manager - Learning, PMI Infinity; AI Content Development tools, CSPO| PMI - Project Management InstituteLand O Lakes, Fl, United States
Hi Michael,
I apologize that the documents and templates were unavailable for you to download in the last module of the Citizen Developer Practitioner course. The Course Resources download when the link is clicked should appear in your 'download folder' as complete zip file. I was able to access and complete this file download today. However as an alternative you may also access all of the same course resources at the beginning and throughout the course within the course menu.
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1 reply by Anne-marie Planken
Sep 29, 2024 8:03 PM
Anne-marie Planken
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Hello Samantha, there is no zip file showing in my Mac's download folder. Is this a file you would be able to share? Thanks for your help and for letting me know!
Hi Michael, I am having the same error showing up when I click the download button. Did you manage to find the documents on your side? The same error shows up when trying the resource button "download all tools". Saving Changes...
Hi Michael,
I apologize that the documents and templates were unavailable for you to download in the last module of the Citizen Developer Practitioner course. The Course Resources download when the link is clicked should appear in your 'download folder' as complete zip file. I was able to access and complete this file download today. However as an alternative you may also access all of the same course resources at the beginning and throughout the course within the course menu.
Hello Samantha, there is no zip file showing in my Mac's download folder. Is this a file you would be able to share? Thanks for your help and for letting me know! Saving Changes...
Hello Kimberly, thanks! It is not super urgent and I'll wait for your feedback. I wonder if other PMI members also encountered this little issue during their training. Best regards, Michael
I am facing the same issue. I am using Mac too. Only excels I clicked were auto-dowloaded. On conclusion page, when I clicked I was directed to xml too. Saving Changes...
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