What are some strategies you use in project management to confirm that the final outcomes are both accurate and in line with the project’s initial goals?
Establishing clear success criteria, conducting frequent status updates, and engaging in active stakeholder communication can help achieve this. How do you manage project scope and quality to ensure accurate and relevant results? Saving Changes...
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Sergio Luis ConteHelping to create solutions for everyone| Worldwide based OrganizationsBuenos Aires, Argentina
Just to put this in the framework of PMI you will find that this type of activities are mainly defined inside the business analysis standards. I used from long time ago balanced score card and OKRs methods for doing that. In the last years I am using SAFe then if you write epics/features/user stories along with OKRs stating benefit hypothesis and acceptance criteria that will help a lot. Saving Changes...
This is where the domain of benefits realization management comes in. PMI has a Practice Guide dedicated to this but here are a few practices I've seen which help:
- Ensure there is a benefits owner defined up front before the project is initiated and that they are monitoring expected benefits on an ongoing basis through the project lifetime
- Ensure that there is a clear operational definition for how benefits will be measured and a baseline capture for those before the project first delivers an outcome
- Ensure that there are clear criteria established in either the project's business case or in portfolio management standards to decide when a project which won't deliver expected benefits would be terminated
- Have clear traceability from higher level business objectives down to detailed requirements
Senior Projects Manager | Field & Marten AssociatesNew Westminster, British Columbia, Canada
Abdul, to add to Kiron’s feedback, please bear in mind that every project is unique so the success criteria and strategies should be defined in line with the project goals! Saving Changes...
Head of International Project Management Office| Deutsche TelekomPraha, Czechia
Define the project success criteria at the beginning of the project in the project charter and revising the project charter periodically to see what is the status of the criteria. Even though you may say that this could not be applicable for agile projects, based on the most recent surveys from PMI, there is a clear trend towards hybrid project management, where this approach (project charter) is feasible and applicable. Saving Changes...
I would suggest the above mentioned, but I also make an exercise to define business project objectives (increse customers/revenue, decrease costs, etc.). Once defined, define project objectives (implement a CRM software, redefine a process, etc.). Once defined, define project deliverables. You can easily make a table to map this elements, helping your team and the stakeholders understand the relationship between all these elements. Saving Changes...
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