Project Management

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Negotiation Techniques

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Francisco Matheus Chagas
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Project & PMO Manager | Research & Enterprise Mentor| GFB Holding South America, Brazil
What negotiation techniques have proven most successful in resolving conflicts between key stakeholders in a project?
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Fabian Crosa
Community Champion
PMO Leader | Speaker & Mentor | Content Leader – PMOGA Latin America Hub| Catholic University of Uruguay Montevideo, Montevideo, Uruguay
Successful project negotiations require strategy, influence and leadership. Some key techniques include: 🔹 Interest-based negotiation (Harvard): Focus on the real interests of the parties to achieve high-value agreements. 🔹 Value creation: Don't just share the "pie", but make it bigger with innovative solutions. 🔹 Solid BATNA: Having a clear alternative strengthens the ability to influence.
🔹 Active listening and emotional intelligence: Reading the situation and managing conflicts with strategic control. 🔹 Anchoring and persuasion: Setting the frame of reference with data, storytelling and language of influence. True power in negotiation lies in connecting, influencing and leading with strategic vision. 🚀
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Francisco -

The most important one is to not take a one-size fits all approach. Negotiation is an art as much as it is a science and some have likened it to dancing with a partner you have never danced with before.

Kiron
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
While I was trained in Harvard on this matter I am in line with Kiron comment. Adding to any school and method you could learn the first thing is to understand if there is a conflict or problem in place. Remember that reality is a matter of perception.

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