Stakeholder Engagement

PMO Risk Management Stakeholder Management

Mike Frenette Manager, IT PMO| Halifax Water (retired) Halifax, Nova Scotia, Canada

The new Project Management Offices: A Practice Guide contains plenty of information about stakeholder engagement. An early step in the Value Ring Framework is to survey your identified PMO Customers using the thirty most common PMO Outputs as a catalyst to find out what they prioritize. This gives the PMO focus for short and long term objectives and a basis for continuous improvement.

This engagement is critical, especially in the executive suite. The goal is to satisfy PMO Customers in the organization, especially executives and senior management, to the extent that the PMO will be considered an essential operational unit used by all other units to achieve business goals.

In projects, executives often sit on Steering Committees, and so are essential to project success as well.

But here's the thing: What if you can't catch the attention of your executive team? What then?

What methods have you used to engage your executive team? How has it worked out for you and your PMO or for your project team?

Posted: Apr 17, 2025 11:27 AM

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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada

"Show me the MONEY!". If the methods you have tried haven't worked so far, you need to identify what's important to them and connect the dots to what the PMO can do to help.

Kiron

Posted: Apr 17, 2025 4:58 PM

Pavan Maddi

Community Champion

Buona Vista, Singapore

Good point, Mike. I’ve found that keeping things clear and outcome-focused helps. Execs respond better when we link PMO work directly to business value. I also try short, focused updates not just reports, but real stories about impact. It builds trust over time.

Posted: Apr 25, 2025 10:24 PM

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