Project Management

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How to avoid use the term PMO in a very general way

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Francisco Herrera
Community Champion
Program Manager, PPM&PMO Specialist.| Coppel, Mexico. Culiacán, Sinaloa, Mexico
A colleague came to me the other day asking if being a PMO was a good move because her boss suggested it. When I asked her what she would do, she said 'manage projects.' I told her she should ask her boss to explain the specific activities, because the term PMO is used very generally. Have any of you experienced a similar situation where the term PMO is used in a very general way?"
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Francisco Herrera
Community Champion
Program Manager, PPM&PMO Specialist.| Coppel, Mexico. Culiacán, Sinaloa, Mexico
May 05, 2025 1:30 PM
Replying to Keith Novak
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It is always important to define your terms. Even the P in PMO can mean project or program depending on the employer.
Thanks Keith Novak you're right, it's very important to define terms clearly. Could you share which terms you think are most important to define at the beginning of a project or when talking about PMOs? 

Regards!

Francisco.
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Francisco Herrera
Community Champion
Program Manager, PPM&PMO Specialist.| Coppel, Mexico. Culiacán, Sinaloa, Mexico
May 10, 2025 4:54 AM
Replying to Reza Mandara
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Many companies who establish a PMO but with little knowledge on the details of the role usually just use the team as a do-it-all for other divisions who have initiatives but have no resource to execute them. Hence, it becomes a pool of project managers which functional managers can "hire" internally to achieve their project goals. It's good when the functional manager and team has the adequate support and responsibility as they will be the end user. Unfortunately, more often than not the functional manager usually just says what outcome they want with little support and leaves it to the PMO to make it happen, and when something goes wrong it's on the PMO.
Yes Reza Mandara , I've seen cases like that. It's like others take credit if things go well, but the PMO becomes the scapegoat if things go wrong. From your experience, what could be done to avoid or at least mitigate that kind of situation?

Regards!

Francisco.
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Reza Mandara PMO Manager South Jakarta, Dki Jakarta, Indonesia
May 10, 2025 4:54 AM
Replying to Reza Mandara
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Many companies who establish a PMO but with little knowledge on the details of the role usually just use the team as a do-it-all for other divisions who have initiatives but have no resource to execute them. Hence, it becomes a pool of project managers which functional managers can "hire" internally to achieve their project goals. It's good when the functional manager and team has the adequate support and responsibility as they will be the end user. Unfortunately, more often than not the functional manager usually just says what outcome they want with little support and leaves it to the PMO to make it happen, and when something goes wrong it's on the PMO.
Hi Francisco Herrera , one option is the PMO should propose an enterprise project management policy. The policy would mention that functional teams must appoint a "business project manager" that would be their main PIC to ensure project ownership and decision making by the functional team. This business project manager would pair up with a PIC from the PMO, hence making the PMO like an internal project management consultant instead of THE project manager. The business project manager would not have to be fully knowledgeable in project management, but they are always there in project meetings and in decision-making processes to ensure that main accountability is theirs, not the PMO's.
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1 reply by Francisco Herrera
May 13, 2025 3:19 PM
Francisco Herrera
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Nice! Thanks for sharing Reza Mandara
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Francisco Herrera
Community Champion
Program Manager, PPM&PMO Specialist.| Coppel, Mexico. Culiacán, Sinaloa, Mexico
May 12, 2025 1:54 PM
Replying to Reza Mandara
...
Hi Francisco Herrera , one option is the PMO should propose an enterprise project management policy. The policy would mention that functional teams must appoint a "business project manager" that would be their main PIC to ensure project ownership and decision making by the functional team. This business project manager would pair up with a PIC from the PMO, hence making the PMO like an internal project management consultant instead of THE project manager. The business project manager would not have to be fully knowledgeable in project management, but they are always there in project meetings and in decision-making processes to ensure that main accountability is theirs, not the PMO's.
Nice! Thanks for sharing Reza Mandara
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