report pdu message: This activity appears to have a PDU claim code for the title.

Luis, you're likely submitting PDUs for a Course or Training that has an official PDU Claim Code, but you're trying to enter it manually instead of using the claim code option. This code should be provided by the course provider then you can go to your CCRS PMI Account:

1) Go to “Report PDUs”
2) Select "I have a claim code" (instead of "Course or Training")
3) Enter the PDU Claim Code exactly as given
4) The system will auto-populate the details for you
5) Submit

PMI expects you to use the claim code method for activities that provide them. Manually entering the same course causes a mismatch, triggering the error message.

I've checked my claims and they are all correct based on the instructions. pdu triangle matches my instructions. but I have this error .............Print Claim Submission Results PDU Category: Education > Course or Training Activity Title: Microsoft Project Course Complete Date Started: 1 January 2025 Date Ended: 25 July 2025 Certification Claim ID PDUs Status PMP N/A 6 Error This claim is a duplicate of another claim. *Processing of this claim can take up to 5 business days. BONUS LECTURE

Dear Luis, It usually means that the activity you’re trying to report has a PDU claim code, and PMI wants you to submit it under “Course or Training” instead of “Online or Digital Media.”

Just go back, choose Course or Training as the type, and enter the PDU claim code there. That should fix the issue.

Hope this helps!