Project Management

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Remote Work and Accountability: Breaking Old-School Mindsets

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Mohammed Tahseen Shaikh Project Manager| Scotiabank Georgetown, Ontario, Canada

I’ve been reflecting on something lately and would love to hear others’ perspectives.



As an IT Project Manager, my primary responsibility is to deliver projects successfully - on scope, on time, and within budget while managing teams, risks, and stakeholders.



In today’s world, where we have robust collaboration tools, video calls, and cloud-based project platforms, why do some companies still insist that project managers (and knowledge workers in general) be physically present in the office?



Is presence really the same as accountability?



In my view, accountability comes from trust, clear expectations, and measurable outcomes, not from sitting at a desk where someone can see you. I strongly believe that a good project manager can collaborate, mentor, and deliver value remotely, without sacrificing quality or team engagement.



When a company equates physical presence with accountability, to me, it signals an underlying distrust or a control-focused culture. And frankly, that gives me pause.



I’d love to open this up:
- What’s your take on the link (or disconnect) between physical presence and accountability?
- Have you encountered this mindset in your industry or organization?
- How have you navigated these conversations, especially as someone responsible for delivery, not just attendance?



Looking forward to hearing your thoughts!



#ProjectManagement #Leadership #RemoteWork #Accountability #TrustInTheWorkplace

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Luis Branco CEO| Business Insight, Consultores de Gestão, Ldª Carcavelos, Lisboa, Portugal

Mohammed Tahseen Shaikh
Excellent reflection — and one that deeply resonates with the realities of modern project leadership.
I can confidently say: physical presence is not the same as accountability.
True accountability is demonstrated through ownership, responsiveness, and the consistent delivery of value — regardless of where someone is sitting.

In fact, when organizations equate visibility with responsibility, they often reveal a deeper reliance on outdated control-based mindsets.
In today’s knowledge-driven work, trust, clarity of expectations, and outcome-based alignment are far more powerful levers for performance.

You’ve highlighted something crucial: this isn’t just a debate about remote work — it’s a leadership conversation.
It’s about whether we manage through proximity or lead through purpose.
Presence doesn’t build engagement; shared goals, feedback, and autonomy do.

Thanks for raising this.
We need more of these conversations — especially among those of us responsible not for attendance, but for delivery and transformation.

I completely relate to this — I’m also working as an IT Project Manager, responsible for delivering projects successfully while managing teams, risks, and stakeholders. I fully agree that accountability stems from trust, clear expectations, and measurable outcomes — not just being physically present. With the right tools and mindset, remote work can be highly effective.



That said, I’ve also encountered some real drawbacks in remote or fully flexible setups:
Lack of spontaneous inter-team communication, especially when tasks are interdependent. Face-to-face conversations often help resolve blockers quickly — something that doesn’t always happen over scheduled calls or chat.
Reduced sense of professionalism among some team members — such as delays in responses, missed deadlines, or lack of engagement — possibly because the structure and presence of an office environment isn’t there to reinforce accountability.



So while I believe in the power of remote work, I also think finding the right balance is key — one that supports flexibility but also encourages collaboration, professionalism, and team cohesion.

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Keith Novak Tukwila, Wa, United States
I could not agree more with Getnet on finding the right balance. Some jobs, you really need to be present where you overhear critical information as it's happening, and other jobs you need to minimize distractions for long periods of time to focus on completing long labor intensive tasks.

One unfortunate problem is that many functional managers don't know how to manage, other than Management By Walking Around (MBWA). If they can't see people at their desks looking busy, they lack any other way to assess their employees' performance. They haven't figured out how to make regular check-ins with their people, other than by observing.
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
It is not a matter of "old" or "new" school. I am working with virtual remote teams, hugh teams, distributed around the whole world from 1998 up to date. I do that in all type of companies, from big ones to small ones. Think that the only way to collaborate at this time was the phone line. It is a matter of cost/benefit. Adding to that distributed work is only possible for some functions in the same company.
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Eduard Hernandez
Community Champion
Product Operations Program Manager Barcelona, Cataluña, Spain
Whichever the approach it should be one that maximizes the outcome. It doesn't make sense to go to the office to perform administrative work (we all have these days!). However, I also believe that a PM should be visible to the team and that some forums are better served in person than via a screen. I could not think of a brainstorming session via Teams. There is something about human interaction that new technologies can't replace. But again, it really depends on the project and organization needs.
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Pavan Maddi
Community Champion
Buona Vista, Singapore

Accountability thrives on ownership and outcomes, not office visibility. I’ve seen remote PMs lead with more clarity and trust than some in-office teams. The mindset shift is tough, but necessary. Transparency, async updates, and clear KPIs make remote delivery just as powerful—if not more.

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