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Importance of Adhering to Ethical and Regulatory Guidelines in Handling of Data

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Kannan Ganesan Retired-Vice President| FIS Global Business Solutions India Pvt Ltd Chennai, Tamil Nadu, India

In today's digital landscape, project managers and teams frequently handle sensitive information—ranging from personal data to confidential client or company records. Adhering to ethical and regulatory guidelines in data handling is crucial for several reasons:


Trust and Integrity: Ethical handling of data reflects respect for individuals' privacy and builds stakeholder trust. Breaches can erode confidence and damage professional relationships.
Legal Compliance: Regulations like GDPR, HIPAA, and India's DPDP Act mandate strict rules on data collection, storage, and sharing. Violations can result in hefty fines and legal action.
Reputation Management: A single data mishandling incident can tarnish an organization’s reputation and lead to public backlash.
Project Risk Mitigation: Ensuring ethical practices helps avoid costly disruptions and maintains project continuity.

Ultimately, project managers must champion a culture of responsibility, fairness, and transparency when dealing with data—protecting not just compliance, but also professional ethics and public trust.



Discussion Questions:


Have you witnessed or faced any ethical dilemmas involving data in a project?
How should a project manager respond if a senior stakeholder asks for access to confidential data that’s outside their role?

Happy Discussing!
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Kannan Ganesan Retired-Vice President| FIS Global Business Solutions India Pvt Ltd Chennai, Tamil Nadu, India
Jul 07, 2025 1:58 PM
Replying to Luis Branco
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Ethics: Beyond Discourse Into Practice
It is easy to defend ethics in public forums; the real test comes when uncomfortable dilemmas arise within our own organizations.
Recently, I experienced a situation that forced me to confront the gap between ethical discourse and ethical action inside a professional association.
Despite formal structures—committees, codes, and impressive public statements—when faced with serious ethical breaches and clear evidence, those responsible chose silence and avoidance over dialogue and resolution.
The organization’s official representatives promoted the values of transparency, fairness, and accountability in their public statements, yet, when challenged to act, opted to look the other way to protect internal interests.
This experience taught me a hard truth: Ethics is not measured by eloquence in forums, but by the courage to uphold principles when it is most inconvenient.
When organizations fail to practice what they preach, the damage is profound—trust erodes, cynicism grows, and members lose faith in the very values that supposedly unite them.
I share this reflection not to discredit any particular organization, but to spark a broader discussion:
- How can we close the gap between ethical discourse and ethical action?
- What mechanisms can we create to ensure that integrity prevails over comfort and convenience?
True leadership in ethics is demonstrated not when it is easy, but precisely when it is hardest
Thank you, Luis Branco
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Kannan Ganesan Retired-Vice President| FIS Global Business Solutions India Pvt Ltd Chennai, Tamil Nadu, India
Jul 09, 2025 8:21 AM
Replying to Sergio Luis Conte
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Ethics depends on the context where you are immerse mainly when you perform your work activities. Today, with the use of generative AI, there is a new component into each initiative which is called Responsible AI. But still it is about the context. For example, as far as I know, project managers whom are working creating massive destruction weapons are PMI´s PMP Certified. So?
Thank you, Sergio Luis Conte
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Kannan Ganesan Retired-Vice President| FIS Global Business Solutions India Pvt Ltd Chennai, Tamil Nadu, India
Jul 11, 2025 9:53 AM
Replying to Dr. Deepa Bhide
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Thanks Kannan for posting this topic. i think the project manager needs to stand to his value regardless of who is the stakeholder. He needs to politely inform his responsibility and decline to share any sensitive information.
Thank you, Deepa
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Sripriya Narayanasamy Author, Say Yes to Project Success| Director, KeyResultz Chennai, Tamilnadu, India
Thank you Kannan for the important topic. Yes. lot of times, the PMs are under pressure to bend from the straightforward way.
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1 reply by Kannan Ganesan
Oct 08, 2025 1:12 PM
Kannan Ganesan
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Thank you, Priya!
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Kannan Ganesan Retired-Vice President| FIS Global Business Solutions India Pvt Ltd Chennai, Tamil Nadu, India
Oct 02, 2025 1:00 PM
Replying to Sripriya Narayanasamy
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Thank you Kannan for the important topic. Yes. lot of times, the PMs are under pressure to bend from the straightforward way.
Thank you, Priya!
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