Guys, having different teams in different locations with same technical skills there is a subject which needs to be addressed that is in how to make sure that technical best practices, issues, problems solved and so on should be shared among those teams, I tough that having a competence center would solve it but I would like to hear from you guys which methods , procedures and tools you by your experience are using nowadays ? Saving Changes...
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Rashmi MohanDar Es Salam, Dar Es Salam, Tanzania, United Republic Of
If they are all part of the same project, probably a daily scrum meeting ( online video call ) can keep the team on the same page and help them work together.
Our teams have been able to bring out good results following daily scrum meetings religiously. Saving Changes...
Vidyasagar UddagiriDy Head of Technology Practice - Automotive & Industrials Business Unit| Tata Consultancy ServicesSecunderabad, Andhra Pradesh, India
Nelson, your thoughts are in the right direction.
Infact i am part of such a structure in our organization. We have multiple vitual competency centres in each of the technology streams where we have significant business. The teams are spread across multiple locations.
What keeps us as a cohesive structure is having a vision for such a group followed by the same set of goals. We also use our internal knowledge management portal to share our best practices, case studies, knowledge sharing presentations, tools etc and also have biweekly knowledge sharing sessions so there is less chance for re-inventing the wheel and also expanding our knowledge horizons. Saving Changes...
Guys I appreciate your comments, is there a tool where we can collect and keep such kind of knowledge ? Saving Changes...
Vidyasagar UddagiriDy Head of Technology Practice - Automotive & Industrials Business Unit| Tata Consultancy ServicesSecunderabad, Andhra Pradesh, India
Our company uses Sharepoint platform for our KM repository where all such knowledge and assets are recorded and maintained.
So if your company has any KM repository the same can be leveraged. Else you can manage using a document repository where your files are saved like VSS, Documentum etc. Saving Changes...
Priya PatraDelivery Director| Capgemini India Technology Services LtdMumbai, India
Hi Nelson, Very apt topic, in the era of virtual, distributed teams. I am part of such a KM initiative in my organization.
We leverage sharepoint for capturing knowledge artefacts at the organization level. At the account level we
have microportals with account level KM data.
Apart from these tools, we do have CoE ( Centre of Excellence) and CoPs ( Community of Practices) where in practionrers share their knowledge and experiences with each other through KM sessions, workshops etc.
Regards,
Priya Saving Changes...
arlene trimbleAssistant IT Director| Local GovernmentAlamo, Ca, United States
Project retrospectives would be very helpful so that best practices and lessons learned can be shared among members throughout the project. Having a wiki of the best practices would also be helpful. Saving Changes...
Thomas WalentaGlobal Project Economy ExpertHackenheim, Germany
A tool is at the end of the chain, I think.
First, it is important to create a Community of Practice, a list of people who are working in the area (be it Project Management or a technical area), so they get to know each other, you might want to establish regular calls or perr-to-peer presentation. Here you have a 1st source of knowledge.
You could put that on any accessible file system / sharepoint or social media website. Have a thought on how to find things later, so categorization would be good or more flexible tagging features.
Second, creating / gathering content from best practices, e.g. by doing retroperspectives or lessons learned how PMBoK calls them. If you standardize the results, then you have content you can store and retrieve.
Now, the third part which many organizations fail on: utilize the content. For that you could make sure everybody knows about the knowledge base and access/search is user friendly. You could measure the content access and maybe even the re-use value.
Then, if you know what works for you, you can think about tools. Saving Changes...
Stéphane ParentSelf Employed / Semi-retired| Leader MakerPrince Edward Island, Canada
Because of the dispersion of your team, a collaboration/sharing tool is a must to make sure you can capture and share as much of the knowledge and lessons across the team. Saving Changes...
Sergio Luis ConteHelping to create solutions for everyone| Worldwide based OrganizationsBuenos Aires, Argentina
This is a matter of knowledge management. Take into account that lot of people talk about knowledge management but few really said what it is. Knowledge management is key to gain organizational agility. If you use the knowledge you will create the future and you will anticipate future changes. To implement knowledge management environments is not trivial and it must be taken as an strategic initiative which include change the mind (culture) from the high level management to the most operational management inside the whole organization. Saving Changes...
