Project Management

Please login or join to subscribe to this thread

How did the Microsoft outage affect your work today, and what takeaways are you drawing about single points of failure?

linkedin twitter facebook   Communications Management  
avatar
Eduard Hernandez
Community Champion
Corporate Project Manager - Tech Transfer| Neuraxpharm Barcelona, Cataluña, Spain

Today Outlook, Teams and Copilot weren't working properly, and I realized how little of my job I could do without them. Email, meetings, chat and documents all run through one ecosystem, so when it goes down, everything stalls at once. It made me wonder how much of our project delivery depends on a single vendor without us noticing. How did you cope, and did it change how you think about contingency plans? Look forward to your answers (provided the system doesn't crash ;-)
avatar
Aaron Porter
Community Champion
IT Director| Blade HQ Payson, UT, United States
Minimal impact on my work; most of my meetings are in the morning and I spent most of my afternoon working in unaffected systems. It might have contributed to an early morning meeting with overseas attendees getting postponed; it wasn't mission-critical, so I'm not complaining.

If there had been a need to get an email out, I've got a gmail account that I use for logging into some sites we use for work that I can use as a back up. I wouldn't go so far as to have redundant copies of all files in both OneDrive and Google Drive, but if something was absolutely critical I would maintain a secure offline copy.

For me, the experience reinforced the need for a good business continuity and disaster recovery plan. You can't account for everything, and tradeoffs aren't uncommon, but a service outage like this shouldn't take you completely by surprise.

I'm waiting for someone to leak info that there was more to this than is being admitted.

Please login or join to reply

Content ID:

If you can't convince them, confuse them.

- Harry Truman

Sponsors

Newsletters

Nov 4: Fix It Yourself? Maybe You Shouldn’t...
Oct 28: Leadership Isn't a Popularity Contest
Oct 21: Leadership Takes Courage

See all newsletters