Ashok PatraProject Manager| Tech Mahindra LtdBhubaneswar, Odisha, India
We all know effective management of stakeholders is critical to project success. Sometimes one or more stakeholders may be negative and impact the project delivery. Reasons of their negativity may vary which may include personal grudges on the persons who sponsors and who gets benefited by project success. As a project manager in these situations, what steps should be taken to manage these negative stakeholders ? Saving Changes...
Stacy TjossemDirector Enterprise Architecture| Marriott InternationalArlington, Va, United States
Rather than relying on analytical tools and other non-personal means of dealing with a negative person, I think it is better to approach them when they are calm (and you are calm) and ask them what they don't like about the project- and what I can do to change their perception about it. Seems pretty simple. I have never stepped away from this type of session without an improved working relationship with that person. Saving Changes...
Anonymous
Thought provoking! Saving Changes...
Thomas WalentaGlobal Project Economy ExpertHackenheim, Germany
Agree with everyone.
In the case that the stakeholder is in executive management, he might have more power than a team member or a customer staff person. Here I recommend to involve the sponsor and try to invite this stakeholder to the steering committee, where he can be contained by his peers.
In any case, as a project manager, selecting the steering committee members and the defining the org-chart is a key task to control and channel the power in the project. Saving Changes...
