Emotional Intelligence

There are many instances wherein team mate will say, you don't know, this is how to do it or the consultant/contractor will say " this is the ONLY way to do it".

Unfortunately, both do not see the big picture and one has to decide what is right and go ahead. Later, everyone will say this was wrong and so on. Still one has to retain the composure and bide for the time.

Such instances requires self awareness, self control and social skills. This was practiced many times and demand occurs regularly.

In addition, when you have to engage with a stakeholder and listen to him/her patiently to all their list of errors and when one asks them, propose the solution, most of the time, there is no clear and single answer. At such situation, such individual should be asked to be in the forefront and watch how the individual handles self.

Hi Rami

You have to find it yourself by engaging in the process and you will discover wherein lies emotional intelligence.

few years back , we had groups formed within team like senior vs junior, experienced vs non-experienced , technical groups
and conflicts started ,hindering work

we identified few are having less understanding about EI and team work

we hired consultant company and they suggested EI workshop

In workshop they explained about EI , also did team building activities , self assessment activities on EI

After 3 months there was follow-up one day work shop, to see if it benefited individually


These workshops increased more understanding as team , less egos and less conflicts
Conflicts started to limit at professional level and not getting at personal level
also decreased employee turnover.

Emotional Intelligence is the capability to identify, assess, and manage the personal emotions of oneself and other people, as well as the collective emotions of groups of people.

Goleman describes EI as "managing feelings so that they are expressed appropriately and effectively, enabling people to work together smoothly toward their common goals." According to Goleman, the four major skills that make up emotional intelligence are:
• Self-Awareness
• Self-Management
• Social Awareness
• Relationship Management

For a specific focus on project management and EI - check out the book by Anthony Mersino, PMP: Emotional Intelligence for Project Managers: The People Skills You Need to Achieve Outstanding Results