brenda lear
PROJECT MANAGER| THE MACMILLAN GROUP
Lake Charles, La, United States
Hi, Rami! I'm not certain as to what context you are regarding your discovery of Emotional Intelligence, but I may be able to help. Emotional Intelligence is the ability to recognize your emotions and control/manage them. It is a learned skill and a CRITICAL value for high performing leadership, and high impact team involvement. My examples: when I was a young adult, with a lower function of emotional intelligence, I was early for a job interview, pulling into a parking space, when a larger truck pulled in front of me and took it. My reaction was to beep my horn, flip the bird, and rev my engine before i screeched my tires to find another spot. I did not recognize that I was angry, I thought it was a normal response as learned in my social group. It was my very first lesson in the importance of emotional intelligence, because I flipped off the recruiter, and was advised that i should work on my "emotional responsibilities " if I wanted to reach my potential. My second lesson, a few years later, I was managing a retail team with two employees chronically late. I was on salary, so I had to pick up the slack for their work, and I was disappointed, frustrated, and felt disrespected. In addressing the issue, I was passive and blamed the rules for the write ups., but then cut their hours as an aggressive punishment. Had I been mature in my emotional intelligence, I would have recognized I was unsure of the reactions from the employees, and adjusted my composure and communications with responsible authority. NOW I am often asked how I became skillful in persuading and managing teams. I spent years asking myself , from where my emotional reactions were stemming, and learned, grew, changed, and became sophisticated in my responsibilities to my people. We can't have bad days, as leaders, because we don't have bad results. Emotional Intelligence is simply strengthening your empathy and maturing your response. It is a learned skill and competitively marketable for team and client loyalty.
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