It is often argued that in building User documentation, the User needs to participate in the development of the documentation along with developer because the User has a better operational feel for the use of the software once it is delivered.
The end user is a major stakeholder, also the requirement may be for a customized documentation based on specific needs. Saving Changes...
David FowlerScrum Master| Delta Community Credit UnionAtlanta, Ga, United States
I vote for user involvement; sometimes there is user context that needs to be considered when drafting the documentation. As a PM, I want that input to ensure that the docs are something that can be used in training and not just another binder to sit on a shelf. Saving Changes...
Gina AbudiPresident| Abudi Consulting LLCAmherst, Nh, United States
Getting them involved enables for keeping them engaged. Certainly the end user may have contributions of value based on their own expertise, knowledge, etc. Saving Changes...
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