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Topics: IT Project Management, Strategy
user involment in documentation
Network:5
It is often argued that in building User documentation, the User needs to participate in the development of the documentation along with developer because the User has a better operational feel for the use of the software once it is delivered.

why?
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Network:120373



Of course - In such situations, the end user is a major stakeholder so they need to be involved in my humble opinion !
Network:4561



The end user is a major stakeholder, also the requirement may be for a customized documentation based on specific needs.
Network:848



I vote for user involvement; sometimes there is user context that needs to be considered when drafting the documentation. As a PM, I want that input to ensure that the docs are something that can be used in training and not just another binder to sit on a shelf.
Network:2268



Getting them involved enables for keeping them engaged. Certainly the end user may have contributions of value based on their own expertise, knowledge, etc.

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