Product Operations Program ManagerBarcelona, Cataluña, Spain
Organizing the Olympic Games is surely an enormous project. If you were now to be hired by the Brazil government to elucidate the project success, what would you look into? What KPIs would you use, if any? Share your thoughts! Saving Changes...
I think there are thousands of KPIs can be implemented. However, I believe the following KPIs very important:
1. Revenue vs. overhead cost 2. Ticket sales 3. Social media engagement 4. Monetary returns 5. Press and media coverage 6. Number of products sold at event 7. Company sales following the event 8. Sponsor Recognition 9. Attendee satisfaction 10. Profitability 11. Number of unresolved issues 12. Issues found by QA 13. Issues found by customers 14. Transportation Flow rate Saving Changes...
Anzor MisabishviliProject Manager| TD BankCherry Hill, Nj, United States
During the Olympics, I often found myself wondering about the monumental effort/stress of being the head PM that has to make the Olympics happen. So, thanks for bringing up this topic. Would be interesting to hear from the PMs that have been involved in planning/execution of the Olympics. I just did a quick search online and found an interesting case study about the 2012 Olympic games. Link: http://aisel.aisnet.org/cgi/viewcontent.cg...ntext=ukais2010
While this paper doesn't directly address the question about KPIs, it mentions many interesting considerations involved in planning for the Olympics, so KPIs can be derived. Saving Changes...
To define success, first we should know the objectives. Success for the International Olympic Comitee can be different from sucess as defined by the Brazilian government, or the audience, etc. Than we can use KPIs as the ones suggested above. Saving Changes...
To mesure the success we should we at the objectives - Those of the IOC, those of Brazil,and some more.
Key stakeholder had object (business plan) in making the Olympic game in Rio de Janeiro, where they meet.
KPI's are to me more a measure a prediction of the future. In that case the project is done. Saving Changes...
Ganesh SrinivasanGanesh PMO (PMP, PMI-SP, ITIL-F)| MNC BankChennai, India
Hi Eduard, nice topic you brought in...
Is it possible to drilldown further like Events, Sponsor Managment, etc, so that KPI's can be clearly written.
1. No of Events on time
2. No.of Events delayed (to see the quality of organising and performance).
There are more i would like to contribute based on theme selected.
I agree with Mauro and Vincent. The success criteria for Brazilian government could be different from IOC's. Hence, apart from the events related KPI's, I would stress on economic factors e.g. 1. How much income has the overall project generated 2. Improvement in infrastructure 3. Increase in employment/jobs created 4. Crowd attendance to the stadia 5. Positive foreign media coverage Saving Changes...
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