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Corrective Action Request (CAR) in Software Industry.

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Harish Palagati PMO Executive| Miracle Software Systems Inc. Visakhapatnam, Andhra Pradesh, India
I have few questions on this. what will be the process for using the CAR and describe that. Who will be involved, who will review it, who should be creating it, what’s the criteria for using it, where will it be stored, etc. Can anybody provide few inputs for CAR in Software Industry?
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Rami Kaibni
Community Champion
Senior Projects Manager | Field & Marten Associates New Westminster, British Columbia, Canada
CAR's are usually part of Quality Management Process, at least this is how it is in Construction Projects.
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Harish Palagati PMO Executive| Miracle Software Systems Inc. Visakhapatnam, Andhra Pradesh, India
Thank you Rami Kaibni for your inputs. Can't we use CAR's in software projects? If yes, what will be the process for using the CAR and describe that. Who will be involved, who will review it, who should be creating it, what’s the criteria for using it, where will it be stored, etc.
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1 reply by Rami Kaibni
Sep 14, 2016 11:38 PM
Rami Kaibni
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Harish, I am sure it can be used in software but this is somehow out of my field of expertise so I do not want to give you an advise that is not precise so I will leave it for my fellow colleagues to comment.

In general, it shouldnt be different than any other project. The quality management team should be responsible for it.
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Anupam India
Refer -

Seven Steps for Corrective and Preventive Actions to support Continual Improvement

http://advisera.com/9001academy/blog/2013/...al-improvement/

Corrective Action Request (CAR)

http://www.acqnotes.com/acqnote/careerfiel...-action-request
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Rami Kaibni
Community Champion
Senior Projects Manager | Field & Marten Associates New Westminster, British Columbia, Canada
Sep 14, 2016 1:04 PM
Replying to Harish Palagati
...
Thank you Rami Kaibni for your inputs. Can't we use CAR's in software projects? If yes, what will be the process for using the CAR and describe that. Who will be involved, who will review it, who should be creating it, what’s the criteria for using it, where will it be stored, etc.
Harish, I am sure it can be used in software but this is somehow out of my field of expertise so I do not want to give you an advise that is not precise so I will leave it for my fellow colleagues to comment.

In general, it shouldnt be different than any other project. The quality management team should be responsible for it.

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