I working on a project initiative revolving around the knowledge that sales reps have on products and the impact of this knowledge to sales performance.
I am interested to learn if anyone had any experiences in similar projects, and if you managed to identify correlation between KPIs and product knowledge by sales reps, and/or any benchmarking data related to this subject.
Looking forward to hearing your thoughts! Saving Changes...
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Stéphane ParentSelf Employed / Semi-retired| Leader MakerPrince Edward Island, Canada
I would venture to say that effective sales has very little correlation to product knowledge. Most of the good salespeople I know can sell just about anything you ask them to sell. Saving Changes...
Right, a good salesperson can sell anything to anybody Saving Changes...
AKSHAY JAINPlanning Group Leader| YOKOGAWA, BahrainGwalior, Mp, India
Product knowledge may improve sales KPI, provided you have other skills required for sales person since these sales skills are primary requirements. Saving Changes...