Nov 08, 2016 10:38 AM
Replying to George Jucan
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The real issue relates to stakeholders' expectations, vs. blindly applying the "iron triangle" to manage a project. For years I'm advocating that we are applying the wrong definition for "project success" using the triple constraint - and your example is a clear example of failure while meeting the traditional definition of "success". Moreover, let's take a look at the CHAOS reports - the success/failure/challenged levels are roughly unchanged for many years, so are we really not learning anything?
To me, a project is only as successful as the stakeholders think it is! It does not matter if the project was couple of weeks late, or costed a bit more than the initial estimate (we're not prophets after all), or did not deliver every "i" and "t" - if the stakeholders are happy with the outcome the project is acclaimed as a success. If not, all the signatures in the world will not make people actually use it...