Andy KaufmanHost| People and Projects PodcastLake Zurich, Il, United States
This week I'm interviewing the authors of a book on stress for an upcoming episode of The People and Projects Podcast. They have an interesting premise, that we are better served when we separate "pressure" from "stress".
Pressure, they would suggest, is an aggressive timeline. A demanding stakeholder. Changing requirements.Stress is when we respond to the pressure by ruminating about the pressure.
They differentiate rumination from reflection. The former is destructive by creating all kinds of negative stories and assumptions about the situation. The latter is more objective and solution/action focused.
It's an interesting premise that I look forward to unpacking with them in the interview. In the meantime, I'd love your thoughts on two things:
* What do you like about how they differentiate pressure from stress? Concerns?
* What are the top sources of pressure/stress for you as you lead teams and projects? Saving Changes...
Senior Projects Manager | Field & Marten AssociatesNew Westminster, British Columbia, Canada
Hi Andy,
This is a very interesting subject. There is always pressure in Project Management as it is a highly demanding job but a good PM handles this pressure while controlling stress. This of course comes by experience.
From construction point of view, the top pressure has always been for the tight timelines and the most stress sometimes is caused by maintaining the safety of the workforce on site because construction sites can be very dangerous. Saving Changes...
I like the differentiation between pressure and stress because it puts ownership of stress back on you and makes it something that you can address. If you view stress as something that you can't control, you risk developing a victim mentality; failure becomes self fulfilling prophecy.
The top source of pressure that I have experienced comes from when people who have not been engaged in the project, or paid any attention to status reports, decide to get involved and push their own agenda. The last time this happened, the person thought he was being helpful. If I hadn't spent another 30 minutes explaining the situation to him, he would have set us back weeks, rehashing things we had already attempted. Fortunately, he listened. I can't say I've never worked with someone who thought he knew better than everyone else who had been actively involved with the project. Saving Changes...
Andy KaufmanHost| People and Projects PodcastLake Zurich, Il, United States
Thanks @Rami! The authors give an example that could apply to construction.... They talk about a role such as an air traffic controller, who you would seemingly want to ruminate about things, to make sure they have things covered. Yet if we take rumination as negatively charged emotional reactions to events, perhaps that's the last thing we want with such roles. In part, I suppose it's semantics. But I see the value in the differentiation. Thanks for sharing your thoughts.
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1 reply by Rami Kaibni
Jan 05, 2017 12:54 PM
Rami Kaibni
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Noted and you're welcome Andy. Always happy to see your valuable contributions.
Saving Changes...
Andy KaufmanHost| People and Projects PodcastLake Zurich, Il, United States
@Aaron, thanks for sharing your perspectives! I like that responsibility angle on the differentiation as well. One potential unintended consequence of their model is that, since it puts all the responsibility on the individual, it could be perceived that the person causing the pressure gets out of jail free, so to speak. Perhaps we should strive to make it easier for other people to avoid ruminating because of how we assign work, communicate, discuss risks, etc.
Senior Projects Manager | Field & Marten AssociatesNew Westminster, British Columbia, Canada
Jan 05, 2017 12:22 PM
Replying to Andy Kaufman
...
Thanks @Rami! The authors give an example that could apply to construction.... They talk about a role such as an air traffic controller, who you would seemingly want to ruminate about things, to make sure they have things covered. Yet if we take rumination as negatively charged emotional reactions to events, perhaps that's the last thing we want with such roles. In part, I suppose it's semantics. But I see the value in the differentiation. Thanks for sharing your thoughts.
Noted and you're welcome Andy. Always happy to see your valuable contributions. Saving Changes...
This is a very interesting topic. (And before to post it, I've realized that I've written too much, sorry)
Working in different countries, I’ve realized that how the people perceive the pressure and the stress is very different from one country to another. Also, from one state to other here in the US.
I’ve never forgotten one of the project that I led here (Utah), local teams where very stressed and complaining me about the pressure. While all we that aren’t from here were super relaxed, we had a huge budget, we ask for a resource and they give us, no big issues…was amazing! My only big deal was managing correctly the local stakeholders.
A lot of times I’ve heard, “this project is very stressful” or “this company has a high-pressure environment”. People use both concepts indistinctly, then I’ve read a lot about this topic, in order to help my local stakeholders.
I found some interesting articles from Ph.D. Hendrie Weisinger where he differences between stress and pressure.
- Stress refers to a situation where there are too many demands and few resources - time, money, energy - to meet them.
- Pressure is a situation in which you perceive that something important depends on the outcome of your performance
Then, from my point of view.
We should learn how to manage the stress, and if pressure is a perception, then we need to work in fruitful rumination and inner reflection.
Yes, from my point of view, there are good rumination, we only should know how to manage it.
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1 reply by Andy Kaufman
Jan 05, 2017 2:12 PM
Andy Kaufman
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Excellent points, Maria! Thank you! The main researcher I'm interviewing this week is Dr. Derek Roger, but I will guess that he's familiar with Dr. Weisinger's work. I'll ask him! Thank you for sharing your perspectives!
Saving Changes...
Andy KaufmanHost| People and Projects PodcastLake Zurich, Il, United States
Jan 05, 2017 1:34 PM
Replying to Mayte Mata Sivera
...
This is a very interesting topic. (And before to post it, I've realized that I've written too much, sorry)
Working in different countries, I’ve realized that how the people perceive the pressure and the stress is very different from one country to another. Also, from one state to other here in the US.
I’ve never forgotten one of the project that I led here (Utah), local teams where very stressed and complaining me about the pressure. While all we that aren’t from here were super relaxed, we had a huge budget, we ask for a resource and they give us, no big issues…was amazing! My only big deal was managing correctly the local stakeholders.
A lot of times I’ve heard, “this project is very stressful” or “this company has a high-pressure environment”. People use both concepts indistinctly, then I’ve read a lot about this topic, in order to help my local stakeholders.
I found some interesting articles from Ph.D. Hendrie Weisinger where he differences between stress and pressure.
- Stress refers to a situation where there are too many demands and few resources - time, money, energy - to meet them.
- Pressure is a situation in which you perceive that something important depends on the outcome of your performance
Then, from my point of view.
We should learn how to manage the stress, and if pressure is a perception, then we need to work in fruitful rumination and inner reflection.
Yes, from my point of view, there are good rumination, we only should know how to manage it.
Excellent points, Maria! Thank you! The main researcher I'm interviewing this week is Dr. Derek Roger, but I will guess that he's familiar with Dr. Weisinger's work. I'll ask him! Thank you for sharing your perspectives!
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1 reply by Mayte Mata Sivera
Jan 09, 2017 2:26 PM
Mayte Mata Sivera
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I'm interested in listening to the podcast.
I will appreciate if you'll share here the link, like this, we'll receive the automatically mail with the update, if not in February...maybe we'll forget it.
Also, all the participation in this discussion is amazing!
Saving Changes...
Stéphane ParentSelf Employed / Semi-retired| Leader MakerPrince Edward Island, Canada
I definitely see pressure and stress as cause and effect. As for ruminations, you reminded of something I learned a long time ago: we should not spend time fantasizing about possibilities and what if scenarios. (Unless you are in a risk identifying session.)
Pressure usually comes from unreasonable demands: additional scope and reduced timelines can create pressure if you cannot compensate in other areas of the project. I have built multiple "valves" in my life (exercise, meditation, rest, ...) to ensure that the pressure doesn't build into personal stress.
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1 reply by Andy Kaufman
Jan 05, 2017 9:42 PM
Andy Kaufman
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@Stephane, thank you for sharing that wisdom about fantasizing about possibilities and what if's. That's exactly what the authors are including in their notion of ruminating.
Here's an interesting twist. It's obvious to all of us that the future is a fantasy. We plan and estimate and mitigate risks but we are speculating--hopefully in an informed way--but it's still uncertain. What the authors add is that the past is fantasy as well. They're not trying to invoke some philosophical or metaphysical argument as much as this: we recall the past through our own filters. It's why four stakeholders who attended the same meeting can leave with four different interpretations about what was said and how it was said. They're not denying history as a fact as much as our recollection of history becomes fictionalized over time based on how we process it.
Their point: the past is rich fodder for rumination. Since I speak for a living, I can ruin an evening by replaying something stupid that I said earlier in the day. By the way, that happens regularly! They don't suggest that we should just forget the past. Rather, we reflect (almost in a lessons learned sort of way). What mistakes did we make today or in that meeting? OK, yep.... they were mistakes. Ruminating about them won't change anything. But reflecting on how we may need to do something differently next time (or even ask forgiveness tomorrow if we were out of line with someone today).
I'm a world-class ruminator so I'm sharing this to challenge us all on what I'm challenging myself to do: catch ourselves when we're negatively ruminating on the future (or the past), and to turn it into something more productive and proactive.
My interview with the authors won't be published until February, but I'm looking forward to feedback after these thoughts are shared more clearly by the authors.....
Saving Changes...
Sergio Luis ConteHelping to create solutions for everyone| Worldwide based OrganizationsBuenos Aires, Argentina
Perhaps I was a professional tennis player and after that I was coach of some tennis players, woman and man, I studied and lead with stress. preassure and fear. The first thing to understand those are things that a human being is not able to avoid. Those things have helped us to survive as humans. So, forget about to avoid them. And the first failure is trying to avoid them. Stress is about to try to alter the equilibrium. If you understand the Isacc Newton Laws of Movement you will find that stress is always there because we are working as agent or key actor to create the needed change. And according the Newton Laws pressure has to be present to move the mass beyond the change.
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1 reply by Andy Kaufman
Jan 05, 2017 9:51 PM
Andy Kaufman
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Great points, as always, @Sergio. For the authors I spoke with today, they might use slightly different vocabulary, but agree in principle. The words they might use to agree with you is that there will always be pressure (they define pressure as 'demands to perform'). We might extend that to "There will always be tensions.... tradeoffs.... decisions..... changes.... differing opinions." As you state, trying to avoid those is denying reality. Entropy is real!
Their goal is to provide some constructs to think about how we react to the realities you mention. The program manager who collapses under the swirl of (their words) negative rumination is a program manager will miss opportunities (as you mention: the opportunity for improvements), perhaps get paralyzed in indecision, and ultimately add more stress to their team.
Saving Changes...
Drew CraigSr. Agile & Product Coach| VanguardPhiladelphia, Pa, United States
So much valuable experience and wisdom on display here.
My highlight for stress is managing timelines, expectations, scope, and change. What helps is the transparency around my projects, open discussions around potential problems and solutions.
Pressure comes from expectations, expectations we place on ourselves, and expectations from others. To note, most times, others expectation of you has been earned by your previous successes.
Thanks Andy, I'll definitely check out the podcast. Saving Changes...