Andy KaufmanHost| People and Projects PodcastLake Zurich, Il, United States
This week I'm interviewing the authors of a book on stress for an upcoming episode of The People and Projects Podcast. They have an interesting premise, that we are better served when we separate "pressure" from "stress".
Pressure, they would suggest, is an aggressive timeline. A demanding stakeholder. Changing requirements.Stress is when we respond to the pressure by ruminating about the pressure.
They differentiate rumination from reflection. The former is destructive by creating all kinds of negative stories and assumptions about the situation. The latter is more objective and solution/action focused.
It's an interesting premise that I look forward to unpacking with them in the interview. In the meantime, I'd love your thoughts on two things:
* What do you like about how they differentiate pressure from stress? Concerns?
* What are the top sources of pressure/stress for you as you lead teams and projects? Saving Changes...
Andy KaufmanHost| People and Projects PodcastLake Zurich, Il, United States
Jan 05, 2017 2:25 PM
Replying to Stéphane Parent
...
I definitely see pressure and stress as cause and effect. As for ruminations, you reminded of something I learned a long time ago: we should not spend time fantasizing about possibilities and what if scenarios. (Unless you are in a risk identifying session.)
Pressure usually comes from unreasonable demands: additional scope and reduced timelines can create pressure if you cannot compensate in other areas of the project. I have built multiple "valves" in my life (exercise, meditation, rest, ...) to ensure that the pressure doesn't build into personal stress.
@Stephane, thank you for sharing that wisdom about fantasizing about possibilities and what if's. That's exactly what the authors are including in their notion of ruminating.
Here's an interesting twist. It's obvious to all of us that the future is a fantasy. We plan and estimate and mitigate risks but we are speculating--hopefully in an informed way--but it's still uncertain. What the authors add is that the past is fantasy as well. They're not trying to invoke some philosophical or metaphysical argument as much as this: we recall the past through our own filters. It's why four stakeholders who attended the same meeting can leave with four different interpretations about what was said and how it was said. They're not denying history as a fact as much as our recollection of history becomes fictionalized over time based on how we process it.
Their point: the past is rich fodder for rumination. Since I speak for a living, I can ruin an evening by replaying something stupid that I said earlier in the day. By the way, that happens regularly! They don't suggest that we should just forget the past. Rather, we reflect (almost in a lessons learned sort of way). What mistakes did we make today or in that meeting? OK, yep.... they were mistakes. Ruminating about them won't change anything. But reflecting on how we may need to do something differently next time (or even ask forgiveness tomorrow if we were out of line with someone today).
I'm a world-class ruminator so I'm sharing this to challenge us all on what I'm challenging myself to do: catch ourselves when we're negatively ruminating on the future (or the past), and to turn it into something more productive and proactive.
My interview with the authors won't be published until February, but I'm looking forward to feedback after these thoughts are shared more clearly by the authors..... Saving Changes...
Andy KaufmanHost| People and Projects PodcastLake Zurich, Il, United States
Jan 05, 2017 7:18 PM
Replying to Sergio Luis Conte
...
Perhaps I was a professional tennis player and after that I was coach of some tennis players, woman and man, I studied and lead with stress. preassure and fear. The first thing to understand those are things that a human being is not able to avoid. Those things have helped us to survive as humans. So, forget about to avoid them. And the first failure is trying to avoid them. Stress is about to try to alter the equilibrium. If you understand the Isacc Newton Laws of Movement you will find that stress is always there because we are working as agent or key actor to create the needed change. And according the Newton Laws pressure has to be present to move the mass beyond the change.
Great points, as always, @Sergio. For the authors I spoke with today, they might use slightly different vocabulary, but agree in principle. The words they might use to agree with you is that there will always be pressure (they define pressure as 'demands to perform'). We might extend that to "There will always be tensions.... tradeoffs.... decisions..... changes.... differing opinions." As you state, trying to avoid those is denying reality. Entropy is real!
Their goal is to provide some constructs to think about how we react to the realities you mention. The program manager who collapses under the swirl of (their words) negative rumination is a program manager will miss opportunities (as you mention: the opportunity for improvements), perhaps get paralyzed in indecision, and ultimately add more stress to their team.
...
1 reply by Sergio Luis Conte
Jan 06, 2017 5:45 AM
Sergio Luis Conte
...
In my humble opinion, to think about pressure like "demmands to perform" has no sence. That is the problem. While I see that lot of people make lot of money selling consulting services around this I really disagree with that. And I hate that. I think we need to help people to understand the basic to work in the best place they could. And it is not matter of react. Please let me say that if you react you will create an action again. And always we need to remember: what you resist, persist. How to deal with the situation? I can write a lot. The first way is to understand how the organization behaive as an open an adaptable system, to understand the why things happend using some of the items I wrote and mainly to understand that we deal with people and people will determine the success or fail for each initiative.
Hello Andy, I would like to hear on 'Workplace Stress', expert tips to reduce these. I understand the environment and culture varies. Do you see EI having any role here?
Thanks
...
1 reply by Andy Kaufman
Jan 05, 2017 10:59 PM
Andy Kaufman
...
Hi @Anupam!
The interview I'll be publishing in February is with the authors of a book entitled Work Without Stress. I almost didn't read the book because of the title! Despite what is evidently overselling in their title, the first 50-75 pages or so of the book are very insightful. I'll post here when the interview goes live.
EI tenets are critical, such as self-awareness (identifying when we're starting to ruminate) and self-regulation (re-direct when we see we're off track). I'm sure there are plenty of aspects of motivation, empathy, and social skills as well.... (perhaps particularly when it comes to not letting our rumination turn into second hand stress for others!).
Thanks for the ideas!
Saving Changes...
Andy KaufmanHost| People and Projects PodcastLake Zurich, Il, United States
Jan 05, 2017 10:22 PM
Replying to Anupam
...
Hello Andy, I would like to hear on 'Workplace Stress', expert tips to reduce these. I understand the environment and culture varies. Do you see EI having any role here?
Thanks
Hi @Anupam!
The interview I'll be publishing in February is with the authors of a book entitled Work Without Stress. I almost didn't read the book because of the title! Despite what is evidently overselling in their title, the first 50-75 pages or so of the book are very insightful. I'll post here when the interview goes live.
EI tenets are critical, such as self-awareness (identifying when we're starting to ruminate) and self-regulation (re-direct when we see we're off track). I'm sure there are plenty of aspects of motivation, empathy, and social skills as well.... (perhaps particularly when it comes to not letting our rumination turn into second hand stress for others!).
Thanks for the ideas! Saving Changes...
Sergio Luis ConteHelping to create solutions for everyone| Worldwide based OrganizationsBuenos Aires, Argentina
Jan 05, 2017 9:51 PM
Replying to Andy Kaufman
...
Great points, as always, @Sergio. For the authors I spoke with today, they might use slightly different vocabulary, but agree in principle. The words they might use to agree with you is that there will always be pressure (they define pressure as 'demands to perform'). We might extend that to "There will always be tensions.... tradeoffs.... decisions..... changes.... differing opinions." As you state, trying to avoid those is denying reality. Entropy is real!
Their goal is to provide some constructs to think about how we react to the realities you mention. The program manager who collapses under the swirl of (their words) negative rumination is a program manager will miss opportunities (as you mention: the opportunity for improvements), perhaps get paralyzed in indecision, and ultimately add more stress to their team.
In my humble opinion, to think about pressure like "demmands to perform" has no sence. That is the problem. While I see that lot of people make lot of money selling consulting services around this I really disagree with that. And I hate that. I think we need to help people to understand the basic to work in the best place they could. And it is not matter of react. Please let me say that if you react you will create an action again. And always we need to remember: what you resist, persist. How to deal with the situation? I can write a lot. The first way is to understand how the organization behaive as an open an adaptable system, to understand the why things happend using some of the items I wrote and mainly to understand that we deal with people and people will determine the success or fail for each initiative. Saving Changes...
LORI WILSONRETIRED - Technical Project Manager| RETIRED - LifePoint HealthClarkston, Wa, United States
In my opinion stress is the difference between what is reality and what you imagined it would be. Pressure helps me kick it up a notch. Stress is different. I realize there is eustress which is the more positive aspect of stress - like working out really hard or getting a little nervous with anticipation over something. Distress is the more negative aspect of stress where it is harmful to my body or my thoughts. I try to live and manage pressure and eustress and try not to accept distress as much as possible. Saving Changes...
Andy KaufmanHost| People and Projects PodcastLake Zurich, Il, United States
@Sergio, I love how you thoughtfully engage in these discussions. Your comments remind me of the aphorism in statistics, most often attributed to George Box: "Essentially, all models are wrong, but some are useful." (Box, G. E. P.; Draper, N. R. 1987, Empirical Model-Building and Response Surfaces, John Wiley & Sons.)
In the case of these authors' model of stress (and in the case of so many of our challenges), I suggest that vocabulary and culture complicate things. You and I could come up with significant differences in how we define terms like pressure, rumination, stress, and reflection. These authors have chosen those words and articulated ideas around them. But calling back to Box, their vocabulary and concepts are at least incomplete, if not wrong.
Then add how the concepts of pressure and stress are viewed across cultures and we see the limitations of trying to tackle the problem in a way that resonates for everyone. As you observed, it can make no sense to very smart and well-intentioned people.
Here's my take, in Box's terms: their model is wrong. But it's useful--at least it has been for me as I wrestle to gain perspective on how to best thrive in a world that demands we do more with less. Saving Changes...
Already a lot of valuable comments all intereresting.
Pressure trigger Stress and Ruminations.
Isn't Rumination similar to ventilation, a reflex that help diminish Stress or make it more controlable.I have seen people waste time ventilating telling about the impossible task at hand, then they do it on time. In case I saw that the ventilation or rumination open new path to execute the work. Saving Changes...
Andy:
As PMs we stay focused to maintain balance while managing project, team and stakeholder expectations to name a few.
A different perspective perhaps but pressure can be self induced by a PMs behavior like procrastinating, not delegating, not staying focused on goals, issues and risks to name a few. Things can begin to pile up and cause stress due to their behavior. Stress can be self induced and brought on by others when behaviors, emotional intelligence and not taking into consideration things that are out of your control. Both of these can be addressed by managing what is in your sphere of influence as long as your are applying core leadership skill-sets. Actually, the word rumination is interesting but there have been studies regarding lack of assertiveness actually presents itself as a weakness. Just like any underdone or overdone strength; the lack of emotional intelligence will place pressure/stress on individuals, teams and organizations.
...
1 reply by Andy Kaufman
Jan 09, 2017 1:11 PM
Andy Kaufman
...
@Naomi, great point about self-induced pressure! Countless examples of that in my own life and career! I greatly appreciate your addition to the discussion regarding assertiveness. Thank you for sharing your thoughts! Always insightful.
Saving Changes...
Andy KaufmanHost| People and Projects PodcastLake Zurich, Il, United States
Jan 07, 2017 10:13 PM
Replying to Naomi Caietti
...
Andy:
As PMs we stay focused to maintain balance while managing project, team and stakeholder expectations to name a few.
A different perspective perhaps but pressure can be self induced by a PMs behavior like procrastinating, not delegating, not staying focused on goals, issues and risks to name a few. Things can begin to pile up and cause stress due to their behavior. Stress can be self induced and brought on by others when behaviors, emotional intelligence and not taking into consideration things that are out of your control. Both of these can be addressed by managing what is in your sphere of influence as long as your are applying core leadership skill-sets. Actually, the word rumination is interesting but there have been studies regarding lack of assertiveness actually presents itself as a weakness. Just like any underdone or overdone strength; the lack of emotional intelligence will place pressure/stress on individuals, teams and organizations.
@Naomi, great point about self-induced pressure! Countless examples of that in my own life and career! I greatly appreciate your addition to the discussion regarding assertiveness. Thank you for sharing your thoughts! Always insightful. Saving Changes...