As I am approaching to closure of a project, I have a fair amount of item listed by Customer that need to be signed off before final agreement.
I have two main issues:
1. The list is continuously expanding. Being the project the delivery of a turn-key industrial plant, the Client keeps on adding up snags upon snags;
2. There is no metric to agree on the completion of items as some of the items are can arguably be defined as "deliverables"