How ITIL certification shall help in Project Management? Does it value adds to the PMP certification holders? Kindly share your valuable opinions. Saving Changes...
Mudassar KhanProgram (Project )Manager| Woodward Canada IncPeterborough, ON, Canada
ITIL really handles the ongoing IT operations. ITIL can be valuable if you are managing IT projects where you have to hand off your deliverables to an IT organization. Saving Changes...
I can realistically see having an ITIL foundation helping an IT project manager work with infrastructure teams and other operational groups, such as technical support. Understanding the way they think helps but it will not help in your "core" project management activities.
Conversely, what is more "core" project management than communicating effectively with your stakeholders?
Certainly it's helpful for any IT PM, Data Center PM and other technical lead roles. You may also find it beneficial working with externally facing projects with clients who use this in their organizations. Saving Changes...