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How can the project manager incorporate gamification into your management work?

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Jose Agostinho Baitello Academic Faculty Member| Centro Universitario FEI Sao Paulo, Sp, Brazil
The goal of gamification is to motivate people to change their behaviors, develop skills, or stimulate innovation.
Gamification involves people on an emotional level which turns out to be far more powerful than any typical engagement strategy.
This site “projectmanagementcom” uses gamification (badges, influence, PMwars, PMchalenge) with great competence to make our interaction more enjoyable, fun motivating us to share our experience in projects with our colleagues.
How could these mechanisms be used in our projects?
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Rami Kaibni
Community Champion
Senior Projects Manager | Field & Marten Associates New Westminster, British Columbia, Canada
Very Good Point Jose.

In construction projects, we used gamification to express safety on site to people and it made a big difference when compared to words.
...
3 replies by Jose Agostinho Baitello, Thirukkumaran NT, and Wolfgang Rathert
Feb 19, 2017 4:46 PM
Jose Agostinho Baitello
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Hi Rami:
It’s an interesting application, security is a very important and the gamification may consolidate the prevention attitude. I think that gamification would be usefull to motivate the communication and de documentation of the project including learning lessons to make the best practices and incorporate then to organization or project knowledge base.
Do you collect some rules, best practices and recommendations for future projects?
Feb 20, 2017 3:04 AM
Thirukkumaran NT
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Hi team,

How gamification can be applied where the nature of work is purely site oriented (Metro Construction/ Pipeline construction)..,
Feb 20, 2017 3:21 PM
Wolfgang Rathert
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Hi Rami,

gamification is great (and most often used) to increase compliance. The main reason: To gamify a process, that is to create a context that drives a specific desired behavior, it is very helpful to be able to clearly define the desired behavior.

The more operational a task, the easier it is to gamify. This is the main reason why the majority of gamification applications are found in areas with very low complexity of tasks, e.g. in call centers ("follow the script"), operating software ("enter all information correctly/timely"), marketing ("click this button"), etc.

In addition, "being compliant" is typically not the most exciting of activities and benefits most from some extra motivation...
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Karthik T Senior Engineering Manager| Nike Bangalore, Karnataka, India
Team members have given opportunity to present their ideas every quarter. Anybody can come up with a proof of concept/ prototypes. We run through the session with product and business teams. The concept is evaluated and if it is beneficial to business, then individuals will be awarded with some monetary value and then gets into product backlog based on priority.

Also, we conduct some hackathons - based on some theme. Team has to code on the spot and will be awarded based on evaluation. The topics are very close to the company's core business, so its very much helpful.
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1 reply by Jose Agostinho Baitello
Feb 19, 2017 9:30 PM
Jose Agostinho Baitello
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Hi Karthik
This is an important part of gamification the extrinsic motivation promoted by some kind of reward (material reward). There is a great challenge today in promoting conditions to people have intrinsic motivation, some kind of internal force that make us to act spontaneously and with enjoyment and fun. As you can see it's a big challenge! Both aspects are important and a good project must make the choices and balancing according to each specific situation. The situations you described are very valuable experience to add others important behavioral traits and then improve your projects. Congratulations!
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Jose Agostinho Baitello Academic Faculty Member| Centro Universitario FEI Sao Paulo, Sp, Brazil
Feb 19, 2017 12:15 PM
Replying to Rami Kaibni
...
Very Good Point Jose.

In construction projects, we used gamification to express safety on site to people and it made a big difference when compared to words.
Hi Rami:
It’s an interesting application, security is a very important and the gamification may consolidate the prevention attitude. I think that gamification would be usefull to motivate the communication and de documentation of the project including learning lessons to make the best practices and incorporate then to organization or project knowledge base.
Do you collect some rules, best practices and recommendations for future projects?
...
1 reply by Rami Kaibni
Feb 19, 2017 10:03 PM
Rami Kaibni
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Of course, lessons learned are very important for the success of future projects.
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Jose Agostinho Baitello Academic Faculty Member| Centro Universitario FEI Sao Paulo, Sp, Brazil
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Jose Agostinho Baitello Academic Faculty Member| Centro Universitario FEI Sao Paulo, Sp, Brazil
Feb 19, 2017 1:35 PM
Replying to Karthik T
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Team members have given opportunity to present their ideas every quarter. Anybody can come up with a proof of concept/ prototypes. We run through the session with product and business teams. The concept is evaluated and if it is beneficial to business, then individuals will be awarded with some monetary value and then gets into product backlog based on priority.

Also, we conduct some hackathons - based on some theme. Team has to code on the spot and will be awarded based on evaluation. The topics are very close to the company's core business, so its very much helpful.
Hi Karthik
This is an important part of gamification the extrinsic motivation promoted by some kind of reward (material reward). There is a great challenge today in promoting conditions to people have intrinsic motivation, some kind of internal force that make us to act spontaneously and with enjoyment and fun. As you can see it's a big challenge! Both aspects are important and a good project must make the choices and balancing according to each specific situation. The situations you described are very valuable experience to add others important behavioral traits and then improve your projects. Congratulations!
...
3 replies by Jose Agostinho Baitello and Wolfgang Rathert
Feb 20, 2017 3:38 PM
Wolfgang Rathert
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Hi Jose

I suggest being very careful if it comes to extrinsic motivation and material rewards. Especially monetary awards are known to backfire (see http://bit.ly/DanPinkDriveRSAYoutube).

Gamification is purely about intrinsic motivation. You want to engage people by satisfying needs. Of course, you will not get along without a layer of extrinsic rewards, the famous "points, badges, and leaderboards".

The crucial point is that the visible (and manageable) elements of a gamified system are not the MOTIVES for action, but the MEDIA for feedback. You are e.g. driven by the (intrinsic) desire for mastery, and the (extrinsic) points and badges you earned are an indication of the level you have already reached. Your (intrinsic) motivator may be to relate with other people, and the (extrinsic) indicator of the size of your network will demonstrate how connected you are.

Simply adding a layer of visible gamification elements without targeting intrinsic needs will most often still work in the short run (people are always curious), but most likely fails in the long run...
Feb 22, 2017 5:01 PM
Jose Agostinho Baitello
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Hi Wolfgang
I completely agree with your comments. They are very important!
In my research I’m trying to use a Structural Equations Model to detect the influence of factors like immersion, playfulness, enjoyment, socialization on the attitude and intention to action (knowledge sharing in the community ProjectManagementCom.
I submitted a survey to members of this community but quantity of participants is not yer sufficient to run the statistics. I appreciate if you could help me answering the questionnaire and if is possible inviting some people of your network to collaborate with this research
The link to my survey is:

http://feibr.co1.qualtrics.com/SE/?SID=SV_eyUDjz8z68w6N3T

I thank you very much!
Feb 25, 2017 6:00 AM
Wolfgang Rathert
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Hi Jose

I just filled out your questionnaire. As I have only recently joined the community, my experience is limited which is being reflected in some of my answers... I hope it helps anyway. Good luck with your research!
Best
Wolfgang
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Rami Kaibni
Community Champion
Senior Projects Manager | Field & Marten Associates New Westminster, British Columbia, Canada
Feb 19, 2017 4:46 PM
Replying to Jose Agostinho Baitello
...
Hi Rami:
It’s an interesting application, security is a very important and the gamification may consolidate the prevention attitude. I think that gamification would be usefull to motivate the communication and de documentation of the project including learning lessons to make the best practices and incorporate then to organization or project knowledge base.
Do you collect some rules, best practices and recommendations for future projects?
Of course, lessons learned are very important for the success of future projects.
avatar
Thirukkumaran NT Project Deputy Manager| Adani Gas Ltd Coimbatore, Tamil Nadu, India
Feb 19, 2017 12:15 PM
Replying to Rami Kaibni
...
Very Good Point Jose.

In construction projects, we used gamification to express safety on site to people and it made a big difference when compared to words.
Hi team,

How gamification can be applied where the nature of work is purely site oriented (Metro Construction/ Pipeline construction)..,
...
2 replies by Jose Agostinho Baitello and Wolfgang Rathert
Feb 20, 2017 7:02 AM
Jose Agostinho Baitello
...
Very good question!
In my opinion, gamification is useful in non structured contexts, activities in with the human interaction and the attention is essential, like the Rami's application in security and in people motivation, both intrinsic and extrinsic motivation.
Feb 20, 2017 3:05 PM
Wolfgang Rathert
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Hi Thirukkumaran, here is a great (and very simple) example of gamification in a factory environment: http://bit.ly/2lzSQ8f
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Jose Agostinho Baitello Academic Faculty Member| Centro Universitario FEI Sao Paulo, Sp, Brazil
Feb 20, 2017 3:04 AM
Replying to Thirukkumaran NT
...
Hi team,

How gamification can be applied where the nature of work is purely site oriented (Metro Construction/ Pipeline construction)..,
Very good question!
In my opinion, gamification is useful in non structured contexts, activities in with the human interaction and the attention is essential, like the Rami's application in security and in people motivation, both intrinsic and extrinsic motivation.
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Cris Casey Managing Director| Exertus, Inc.
One way I use gamification is as a way to reach group consensus and decisions.

My favorite is a time-boxed "readiness" game to gauge how confident stakeholders are to move forward. It is based on a combination of a 'structured review' model combined with anonymous and public voting. The results of the game are what you would expect - a spectrum from 100% alignment, to serious concerns and disagreement.
...
1 reply by Tom Diersch
Mar 23, 2017 11:56 AM
Tom Diersch
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Can you provide a more detailed description of this game. It sounds interesting.
Tom
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Wolfgang Rathert Chief Engagement Officer| pik AG Zurich, Zurich, Switzerland
Feb 20, 2017 3:04 AM
Replying to Thirukkumaran NT
...
Hi team,

How gamification can be applied where the nature of work is purely site oriented (Metro Construction/ Pipeline construction)..,
Hi Thirukkumaran, here is a great (and very simple) example of gamification in a factory environment: http://bit.ly/2lzSQ8f
...
1 reply by Jose Agostinho Baitello
Feb 22, 2017 5:01 PM
Jose Agostinho Baitello
...
Hi Wolfgang
I completely agree with your comments. They are very important!
In my research I’m trying to use a Structural Equations Model to detect the influence of factors like immersion, playfulness, enjoyment, socialization on the attitude and intention to action (knowledge sharing in the community ProjectManagementCom.
I submitted a survey to members of this community but quantity of participants is not yer sufficient to run the statistics. I appreciate if you could help me answering the questionnaire and if is possible inviting some people of your network to collaborate with this research
The link to my survey is:

http://feibr.co1.qualtrics.com/SE/?SID=SV_eyUDjz8z68w6N3T

I thank you very much!
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