I am a project manager representing the vendor (my client) to manage a 4 months contract to implement POS as (phase 1) for a large project, scope is to install and configure the Dynamic POS. Charter was developed and signed software installed and presented, the customer have internal issue with the their business team (owner of the system) and included in the stakeholder register, therefore 3 months left without any meeting with the business team to collect the business requirements. I kept asking formally to set with the business team without any positive response. Additionally, I asked to extend the PO for another 2 months to avoid any contract obligation. How to evaluate this situation and what is the best action(s) in this case to close the project and secure the vendor (my client) . Saving Changes...
