George LewisProgram/Project Manager| DXC Technology CompanyHeredia, Costa Rica
One thing is for sure, never wait until the end of the project so start compiling your lessons learned...
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2 replies by Naomi Caietti and Vincent Guerard
Mar 04, 2017 11:29 AM
Vincent Guerard
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The end is often synonymous with never or incomplete, people would have left those still available don’t quite remember.
Mar 04, 2017 11:54 PM
Naomi Caietti
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Yes, that's why retrospectives have been adopted by many large companies so refinement can be built into each phase to obtain the best value and efficiency.
PMs can choose a variety of approaches to gather the lessons, refine and apply them. The approach is very inclusive, lessons don't get stuck in a database or document; they get review, refined and applied. Traditional lessons learned are helpful for many chartered PMOs.
Saving Changes...
Drew CraigSr. Agile & Product Coach| VanguardPhiladelphia, Pa, United States
Senior Projects Manager | Field & Marten AssociatesNew Westminster, British Columbia, Canada
Lessons leanred should be documented regularly as they occur and updated as necessary. Look at it just like any other process as "Iterative" somehow and it should be visited all the time because a documented lesson learned might be of benefit for others working in the project in the near future so document and share those lessons as they come up.
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1 reply by Vincent Guerard
Mar 04, 2017 2:24 PM
Vincent Guerard
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Rami, Thank you for your input
I agree, lessons learned start to get value when the get produce and shared
Lessons leanred should be documented regularly as they occur and updated as necessary. Look at it just like any other process as "Iterative" somehow and it should be visited all the time because a documented lesson learned might be of benefit for others working in the project in the near future so document and share those lessons as they come up.
Rami, Thank you for your input
I agree, lessons learned start to get value when the get produce and shared Saving Changes...
Henry HattenrathProject Consultant| Tectonic Engineering MSA LLCNew York, Ny, United States
The Project Management Office (PMO) should define the Lessons Learned requirements in the Quality Management System (QMS). QMS may stipulate project milestones where project performance at program/portfolio manager level reviews include initiation or presentation of Lessons Learned on project milestones or other project events. PMO staff meetings may also include Lessons Learned as a topic to solicit PM feedback on successes and on improvements in standards, process and procedures.
One thing is for sure, never wait until the end of the project so start compiling your lessons learned...
Yes, that's why retrospectives have been adopted by many large companies so refinement can be built into each phase to obtain the best value and efficiency.
PMs can choose a variety of approaches to gather the lessons, refine and apply them. The approach is very inclusive, lessons don't get stuck in a database or document; they get review, refined and applied. Traditional lessons learned are helpful for many chartered PMOs. Saving Changes...
The Project Management Office (PMO) should define the Lessons Learned requirements in the Quality Management System (QMS). QMS may stipulate project milestones where project performance at program/portfolio manager level reviews include initiation or presentation of Lessons Learned on project milestones or other project events. PMO staff meetings may also include Lessons Learned as a topic to solicit PM feedback on successes and on improvements in standards, process and procedures.
In my last projects, IT Roll-Out, we reviewed last projects before start a phase, and compiled after each project phase.
Sound like a good practice
review after each phase
Is it publish, made available for all projects?
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1 reply by Mayte Mata Sivera
Mar 07, 2017 11:50 AM
Mayte Mata Sivera
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Sincerely, It worked perfectly.
We used an excel format in a Sharepoint platform, in a folder accessible to all project managers. In case one lesson learned needs more documentation, or pictures, where included in a word document completely linked.
The excel file had different key fields, as project name, year and country.
I would like to also add, that before that amazing practice, I worked in a company that Lessons Learned was an excel file that was populated to all team and nobody wants to fill.