Project Management

Please login or join to subscribe to this thread

Uncooperative project member

linkedin twitter facebook   Resource Management  
avatar
Sisca Yuliharyani Sr. PM Consultant | Chief Strategy Officer| Indonesia Bandung, West Java, Indonesia
How do you deal with one of your project member that not cooperative? The project is on going and you have been assigned as PM in the middle of the project (so you didn’t choose him/her, you just accept). This member is very difficult people and destroy the other team morale. But you can’t just get the rid of he/she because it will impact the project schedule and cost.
Sort By:
< 1 2 3 4 >
avatar
Sisca Yuliharyani Sr. PM Consultant | Chief Strategy Officer| Indonesia Bandung, West Java, Indonesia
May 31, 2017 10:29 AM
Replying to Adrian Carlogea
...
I would be very, very, very careful before complaining to HR and management about an employee as the complain can very easily backfire.

No matter how many documentation you gather the employee can defend himself and can convince the line manager that he has done his best on the project.

Also the line manager may feel insulted by the complain as he is responsible for the employee. If the line manager considers that his employees has done a good job on the project then you risk putting yourself in a vary bad situation.

You need to remember that the functional managers with their employees are actually delivering the projects and if you are in a bad relation with a functional manager this is not good at all.

If your complain fails you may find yourself removed from the project.

The best way to avoid such unpleasant situations is to make the functional managers responsible for the project, in their area of expertise. The project managers are not the team members bosses the functional managers are so they have to supervise their employees all the time even when they are working on projects. This way the functional managers would be motivated to ensure their employees are doing a good job on the project. It is up to the management of the company to make the functional managers responsible for projects outcomes.

I am not saying that you should not proceed with your complain I am saying that you should consider this the last (desperate) attempt to resolve the problem. Ideally you should establish good relationships with management because nobody likes complains.

Good Luck!
Dear Adrian,

Thank you for your insight, i also consider about this issue. And you're right about line manager that he is not so involve in this project from the very first time, i will be careful about my technique to resolve this issue :)

Thanks again!
avatar
Sisca Yuliharyani Sr. PM Consultant | Chief Strategy Officer| Indonesia Bandung, West Java, Indonesia
May 31, 2017 7:45 AM
Replying to Susan Reilly
...
Sisca, I do feel for you. I have had to make this decision more than once in my career and that part of it doesn't get any easier because there is emotion involved. As a PM we don't want to be seen as over reactive complainers who can't deal with our teams because that is what we trade on, persuading people to do their work without having direct authority. At some point which is different for each time you do run into to those situations you have to make a tough choice; the welfare of the project and the team, and your sanity or the flip side of dealing with the consequences of not having the person removed.
Best of Luck on this one.
Dear Susan,

Thank you very much for your reply, really appreciate it :)
avatar
John Tieso Author, Lecturer in Business Management| The Catholic University of America, Busch School of Business & Economics Arlington, Va, United States
Sisca,
The concept is to use HR as a resource, and not transfer mechanism. Often, a good HR professional, who has seen and worked with this type of situation before, can help move change along, working both with you and the line manager.
avatar
Stephanie Graham VP of Strategy| BankOnIT Oklahoma City, Ok, United States
We have a very small and close group in my company so take this only if it fits in the design and mold of the company you work in and if you feel comfortable enough to do it; but we've done out of the office lunches in small groups or one-on-one sometimes to communicate with a negative team member or to build the team up some. When you remove someone from the work atmosphere, they usually tend to drop their guard a little and open up more to let you see what may be going on.
< 1 2 3 4 >

Please login or join to reply

Content ID:
ADVERTISEMENTS

"It usually takes more than three weeks to prepare a good impromptu speech."

- Mark Twain

ADVERTISEMENT

Sponsors