Industry Standards on Application Support

Applications Delivery Marketing and Sales Strategy

Manjunath Subramanyam Bangalore, Karnataka, India

What are the Industry Standards for Tickets per resource/FTE, price per ticket & price per resource/FTE for a Level 2 Production Application support engagement? I do see information on Help Desk and Desktop Support on the net

Posted: May 25, 2017 5:41 AM (Updated by author: May 25, 2017 10:06 AM)

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Industry Standards on Application Support

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