Lisa KomidarService Delivery Manager - Sr. Engagement Manager| Optimum Healthcare ITKane, Pa, United States
I'm trying to enter my PDUs earned in the PMI.org site and can't. I get down to the bottom of the form and cannot enter the amount of my PDUs in the different categories.
I'm applying for my ACP and am being audited. What a pain in the butt to deal with! Trying to gather all of the information on the many projects I've worked with over the past years is difficult when I left, and others are gone as well. Scrambling. Saving Changes...
Drew CraigSr. Agile & Product Coach| VanguardPhiladelphia, Pa, United States
Hi Lisa, regarding entering PDU's, my first thought was browser issue. Maybe try a different browser? Might have to report if continues.
As far as the audit, definitely don't hesitate to call PMI. People leave companies, it is not uncommon to have difficulty getting in touch with anyone for verification purposes.
I was audited too, and found calling and discussing my concerns was extremely helpful. They are there to assist.
ANDREW ROSSProgram Manager| IMSolutionsHanover, Md, United States
Lisa,
I agree with Mr. Craig in the the folks at PMI are definitely there to help! I too was audited and so I called in to PMI and found there customer service team very helpful and easy to work with. Saving Changes...
Lisa KomidarService Delivery Manager - Sr. Engagement Manager| Optimum Healthcare ITKane, Pa, United States
I've emailed PMI about the issue entering the PDUs and they really were not helpful. Sad. I would really like to be able to use their system to record my training. I've tried using firefox, chrome and safari and the most recent version of each.
I have almost everything I need for my audit but for my educational information for agile. Tried getting information from one of the providers but haven't received it yet.
But I've also reached out to PMI to see if I can use my upcoming ACP prep course instead of the items that I've listed in my application.
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1 reply by Zoran Zmajkovic
Nov 04, 2022 6:48 AM
Zoran Zmajkovic
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i too am having problem reporting, gives error to enter values but there is no field / option. I also tried different browsers. robotic chat has no precooked answer. past experience with asking for help was not helpful but will try again.
I was left to hang on CHAT with message contacting agent for 20min. I tried phoning offered phone number +1 610215 2587 and i get message read back to me "change your URL" and hangs up :-)... support is very poor not much has changed with PMI from my last challenge with them.
but happy to hear others have such good experience
I've emailed PMI about the issue entering the PDUs and they really were not helpful. Sad. I would really like to be able to use their system to record my training. I've tried using firefox, chrome and safari and the most recent version of each.
I have almost everything I need for my audit but for my educational information for agile. Tried getting information from one of the providers but haven't received it yet.
But I've also reached out to PMI to see if I can use my upcoming ACP prep course instead of the items that I've listed in my application.
i too am having problem reporting, gives error to enter values but there is no field / option. I also tried different browsers. robotic chat has no precooked answer. past experience with asking for help was not helpful but will try again.
I was left to hang on CHAT with message contacting agent for 20min. I tried phoning offered phone number +1 610215 2587 and i get message read back to me "change your URL" and hangs up :-)... support is very poor not much has changed with PMI from my last challenge with them.
but happy to hear others have such good experience
...
1 reply by Sucheta virmani
May 30, 2024 1:09 PM
Sucheta virmani
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Was anyone able to get it sorted. I am facing same issue.
Saving Changes...
Sucheta virmaniSenior Project Manager| Optiks Solutions Inc.Greater Seattle Area, United States
Nov 04, 2022 6:48 AM
Replying to Zoran Zmajkovic
...
i too am having problem reporting, gives error to enter values but there is no field / option. I also tried different browsers. robotic chat has no precooked answer. past experience with asking for help was not helpful but will try again.
I was left to hang on CHAT with message contacting agent for 20min. I tried phoning offered phone number +1 610215 2587 and i get message read back to me "change your URL" and hangs up :-)... support is very poor not much has changed with PMI from my last challenge with them.
but happy to hear others have such good experience
Was anyone able to get it sorted. I am facing same issue.
Is anybody got a solution of this problem ? i am having same issue Saving Changes...
Martin KearnsExecutive| Root PartnersCape Town, South Africa
Seems to be an ongoing issue. I have tried Edge, Chrome and Safari and on all browsers the little triangles are not active in any way. No way to enter hours..??? Saving Changes...
Matias SaavedraProject Manager| MSDCiudad De Buenos Aires, Buenos Aires, Argentina
Hello, same issue here. This is frustrating. This is happening to me around from the past year I think. If anybody has fixed this issue, please share the solution! Saving Changes...
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