Christopher MartinHead PMO | Master Scrum Master| CIMB Bank BerhadKuala Lumpur, Malaysia
Being in a role of a Project Manager requires many of us to deal with the Compliance, Risk, Internal Control, Security and Fraud departments with regards to how information pertaining to the bank is safe guarded and implementation of new systems abides to the end to end process migration, SDLC cycle and Central Bank guidelines as this has a direct impact to the Bank from a Regulatory and Reputational Risk perspective.
We would encounter how integrity & business ethics plays an important part in each of the project cycle:
• Initiation
o Business Case, CAPEX&OPEX
• Planning
o NDA: Signed NDA to ensure that the Banks requirements are not disclosed to other clients
o Legal: Signed contract to avoid any disputes during the duration of the project.
• Execution
o Change management process: PM would need to ensure that all code deployments into SIT, UAT and Production avoids discrepancies between different Test and Production environments maintaining versioning control.
o Security hardening: All new servers
o Encryption: Where Production data conversion is involved
o System Security: User ID Access so clear segregation are defined and external emails are being tracked to avoid potential data leakage
• Closing
o Project ROI and success rates tracking
Hence, is ethics an important factor which should be up in the ranks of key
Success factors of a Project? Saving Changes...
Great question! As you're in the banking industry, I'll suggest that ethics should be high in the ranks of any project and business. Wells Fargo has had a flurry of issues brought against their management teams regarding ethical treatment of their customers and customer accounts. Check the stories about WF with this Bing search https://www.bing.com/search?q=wells+fargo+...ZI&form=MOZTSB. Saving Changes...
I agree with Sante, it is important for the organization and the individual to maintain ethic, integrity and be compliant.
Many mean can be put in place at the organisation level to insure it is done. Saving Changes...
Mikel SteadmanPMO Leader| Development Dimensions InternationalTroy, Nh, United States
Thoughts on this post:
Project management is an awesome responsibility to be a change-agent, a momentum maker, and a culture enabler.
It's the true test of being a leader without the title or REQ of being the boss. Leadership is influence, nothing more, nothing less.
This means you need to block time to connect with everyone in the organization, understand what's on their sheet of paper, and use that information (like a beat reporter) to draw on the themes and underlying culture within the organization. Then communicate, communicate, communicate. Saving Changes...
Amany NuseibehSpeaker, Global Leader | Optimal ConsultingSydney, Nsw, Australia
Ethics is the beating heart in our profession. it's a daily practice to walk the talk to demonstrate the 4 values as stated in PMI Code of Ethics and Professional Conduct (respect, responsibility, honesty and fairness including the Conflict of Interest) by behaviours and establish trust. Trust by the sponsor, the stakeholders and the team is what makes us able to motivate, mobilise, influence outcomes and be able to lead. Unethical behaviours and unprofessional conducts erodes trust and influence leading to undesirable consequences that impact not only project outcomes, but also personal brand and ability to lead in the future. Saving Changes...
I'm honestly saddened to see the PMBOK and PMI downsize the role of ethics (if what I've heard about past versions is correct). I view the ethics part as a large part of successful project management, and not only PM, but your career and workstyle. We should all continually examine where we are at in life and in scenarios in which involved, and make the best decisions based on ethical guidelines. I think it's often overlooked by students although it will come into play in most of our professional lives. Saving Changes...
Questions like this bring out my contrary side. The following is not meant to be serious, even though there is some truth in it.
It seems like unethical behavior has greater impact than ethical behavior on the success of a project. If you don't get caught, being unethical can increase your likelihood of success. If you do get caught, the project might fail, but that really depends upon who catches you and how serious the offense is. Ethical behavior, on the other hand, is just business as usual. Consider the Chaos report. Lot's of statistics about project success and failure; not a peep about ethical behavior.
Don't get me wrong, I'm not condoning unethical behavior. I adhere to and endorse PMIs code of ethics and professional conduct. I'm just pointing out that there are people and projects who succeed because of unethical behavior, while ethical behavior is a silent expectation, for most of us. As others have pointed out, there are long term effects and benefits of choosing to behave ethically, but this doesn't guarantee the success of a project. Saving Changes...
Alankar KarpeProject and program management, Speaker and mentor | WiproBangalore, India
Being ethical is more likely to ensure success than cutting the corners because even customers and investors like ethical companies according to a survey, more info on https://www.aflac.com/docs/about-aflac/z15...ct-sheet_v6.pdf Saving Changes...
Lily MurariuResearch Council Officer Program Advisor| National Research Council CanadaCantley, Quebec, Canada
Success of a project need to be well-defined and the ley success factors intrinsically incorporate ethics. From the early planning stage, throughout the life cycle of the project the project team is exposed to situations and circumstances that involve hence require ethics knowledge, awareness, decision making, ability, skills set, behaviour, etc. The process of setting up the key success factors of a project is an ethical process itself! Ethics need to be translated into a key success factor, as ethical behaviour, ability to build trust, and effective leadership cascade and lead to project success.
"Ethics is about making the best possible decisions concerning people, resources and the environment. Ethical choices diminish risk, advance positive results, increase trust, determine long term success and build reputations. Leadership is absolutely dependent on ethical choices."(https://www.pmi.org/about/ethics/code) Saving Changes...
Edward DanielsProject Manager| IndependentGlen Burnie, Md, United States
Ethical behavior in my humble opinion should be synonymous with breathing air. I grew up learning to balance "doing the right" with the "right thing to do". In my professional life, ethical behavior is what keeps you gainfully employed, out of jail and free to do what you love; hopefully it is project management!
I think it is important and everyone should embrace ethics in whatever profession and not just a mark on a checklist. It should be built-in rather than being ranked on the success criteria. Saving Changes...
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