Antonio UncalProjec Manager| TECNOCONSULTCaracas, Venezuela (Bolivarian Republic of)
Lessons Learned activities like all those that involve executing staff are exposed to the egos and feelings of its participants, regardless of their role in the organization, which could lead to biased approaches that could undermine the success of the lessons learned sessions that must be objective being assertive. Saving Changes...
A very good question. As our brain filters information and how we perceive/ interpret certain human behavior, decisions etc. in a project leads to cognitive biases we cannot fully avoid. In order to at least reduce the impact on cognitive biases in a Lessons Learned Sessions (Looking Back and Looking Forward) a "safe environment" for the team members is important to allow for 360 degree views, let people speak out without fear/ group pressure and to have an outside moderator who drives the discussion from different perspectives. Saving Changes...
"When I examine myself and my methods of thought, I come to the conclusion that the gift of fantasy has meant more to me than my talent for absorbing positive knowledge."
