Process Improvement

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Communication tools for remote teams
Network:396



Does any of you are handling (or have handled) remote teams?
If so, what communication tools are you using? Are they being effective or you still face misunderstanding or response delays?
In my case we've already used Ryver, Trello, Skype and even Whatsapp, one complementing another.

Thanks,
Suleander
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Network:1460



Business Skype is good. You get quicker responses when you chat.
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1 reply by Suleander Zahn
Jan 10, 2018 1:41 PM
Suleander Zahn
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Thanks Drake,
We have used the standard one
Network:760



I have worked remotely and managed remote teams. All we used was Skype4Business. IMO all it takes is effort and will to collaborate with teams given that technology is not really a limiting factor.

/sd
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1 reply by Suleander Zahn
Jan 10, 2018 1:50 PM
Suleander Zahn
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Sometimes I have exactly this feeling, Sromon. That the problem doesn't rely on the tools but maybe on a lack of compromising inside the team. I'm working on that in parallel.
Thanks for helping!
Network:396



Jan 10, 2018 1:05 PM
Replying to Drake Settsu
...
Business Skype is good. You get quicker responses when you chat.
Thanks Drake,
We have used the standard one
Network:396



Jan 10, 2018 1:23 PM
Replying to Sromon Das
...
I have worked remotely and managed remote teams. All we used was Skype4Business. IMO all it takes is effort and will to collaborate with teams given that technology is not really a limiting factor.

/sd
Sometimes I have exactly this feeling, Sromon. That the problem doesn't rely on the tools but maybe on a lack of compromising inside the team. I'm working on that in parallel.
Thanks for helping!
Network:948



Suleander -

I would also consider collaborative information repositories such as wikis (e.g. Confluence) to work well with remote teams.

At the Agile Alliance 2016 conference, during the virtual collaboration breakout session we had a demo of presence technologies such as an iPad motorized stand which can be used to enable remote viewers to actually look at who is speaking and to make simple gestures like nodding...

Personally, I can't wait till AR becomes seamless enough that you can enter an empty meeting room, put on your AR glasses and "see" your team even if there are scattered across the globe!

Kiron
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2 replies by Sante Vergini and Suleander Zahn
Jan 11, 2018 1:04 AM
Sante Vergini
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Kiron, I can't wait for that day.
Jan 11, 2018 6:44 AM
Suleander Zahn
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Thanks Kiron!

We started using Ryver with that purpose, but now we are tending to use #slack instead, lets see how it works in our context. Have used Confluece in a previous job and it has its advantages too.

For sure AR is a watershed... a whole new world of possibilities.
Network:96



On computers:
for online meetings, I have used webex and Zoom extensively. Both are good and there are options for different type of evnets. Zoom has a more intuitive user experience and easier video integration.
for real time colaboration, my team have uesd Jabber.

There are many choice on smart phones - WeChat is very popular among China users, for personal or business.
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1 reply by Suleander Zahn
Jan 11, 2018 6:56 AM
Suleander Zahn
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Hi Daning,
I've used Webex previously and liked, but never used Zoom neither Jabber... Gonna to look it up.
For mobile here Whatsapp is more common than WeChat.
Thanks!
Network:95668



We use business skype and it works well. However, virtual communication can be challenging so it is best to have a face to face meeting from time to time.
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1 reply by Suleander Zahn
Jan 11, 2018 7:11 AM
Suleander Zahn
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Hi Rami,
Some people suggested me to use BlueJeans... I must confess I didn't see great advantages comparing it to Skype.
Again, as I was talking to Sromon, I am trying to find more (and maybe new) ways to enhance the engagement, collaboration and morale between team members, so the tools may become just what they are: tools, and not a big issue.
Thank you!
Network:12804



Generally skype.
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1 reply by Suleander Zahn
Jan 11, 2018 7:12 AM
Suleander Zahn
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Thank you Sante!
Network:12804



Jan 10, 2018 5:39 PM
Replying to Kiron Bondale
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Suleander -

I would also consider collaborative information repositories such as wikis (e.g. Confluence) to work well with remote teams.

At the Agile Alliance 2016 conference, during the virtual collaboration breakout session we had a demo of presence technologies such as an iPad motorized stand which can be used to enable remote viewers to actually look at who is speaking and to make simple gestures like nodding...

Personally, I can't wait till AR becomes seamless enough that you can enter an empty meeting room, put on your AR glasses and "see" your team even if there are scattered across the globe!

Kiron
Kiron, I can't wait for that day.
Network:511



I managed remote teams, remotely for 6 years. Always webex and office communicator on Outlook. Webex Personal room is now much more effective, however, lot of people use and like Skype a lot.
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1 reply by Suleander Zahn
Jan 11, 2018 7:22 AM
Suleander Zahn
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Hi Deepa,
Must confess... I am part of the ones who love Skype... Specially the new version! Found it modern and elegant! And the quality of the calls has been improved btw.
Thanks
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